Careers:

Extensibility Solutions Product Manager

The Product Manager will take a customer and market perspective to coordinate CradlePoint products and services into holistic solution sets for target markets with a focus on how we extend our products into the M2M/IOT space.   Through market research, competitive analysis, customer requirements and business planning, you will drive cross-functional teams to execute solution introduction and follow through with a clear, measurable go to market strategy. CradlePoint offers a competitive salary and generous benefits that include health, dental and vision insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment. CradlePoint is the global leader in cloud-enabled 4G LTE wireless networking solutions for large enterprises. We help customers deploy, manage and analyze their wireless networking infrastructure, while also giving them the ability to control that network through our Enterprise Cloud Manager platform. We serve four primary verticals; Retail, Financial, Insurance and Transportation. We go to market through our channel partners (VARs, Value Added Resellers) and we have a leading reputation in delivering the best 4G LTE solutions in the B2B enterprise market. 

Network Solutions Product Manager

The Product Manager will take a customer and market perspective to coordinate CradlePoint products and services into holistic solution sets for target markets.   Through market research, competitive analysis, customer requirements and business planning, you will drive cross-functional teams to execute solution introduction and follow through with a clear, measurable go to market strategy. CradlePoint offers a competitive salary and generous benefits that include health and dental insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment.  

Solutions Project Manager

The CradlePoint SaaS R&D team has an immediate need for a Solutions Project Manager in Boise, Idaho. The successful candidate will possess organization, high energy, self-drive, strong communication skills, five years of experience managing R&D teams and programs, vendor management experience, the ability to manage a team and drive a program to successful completion.   

QA Specialist

QA Specialist is responsible for executing written tests, recording results and reporting on those results. Testing may be performed on router firmware and/or web-based SaaS management platform. Test Engineers must use skills in intermediate PC usage, routers and networking to configure all relative test equipment. They may also write or maintain test documentation, as necessary. Some Exploratory testing may be performed. They will frequently work with various types of networking equipment (routers, switches, firewalls, access points, etc.), and may be required to configure those devices with prepared scripts.  

QA Analyst (Hardware)

The QA Analyst I (HW) performs an extensive evaluation of new product designs to ensure the design is suitable for its intended application and meets CradlePoint’s high quality standards. You will work with experienced teams of hardware, firmware, software and QA engineers and learn best practices to successfully qualify cellular modems and 802.11 wireless networking products. QA Analyst I (HW) is responsible for analyzing incoming hardware, capabilities and solutions/use cases, as defined by the product management team, then evaluate the risk and qualification effort. You will then perform and document initial qualification on the hardware to establish baseline metrics and design test cases, approaches and methodologies to be used in QA testing. You may need to create scripts or automated harnesses to accomplish the device qualification and testing. QA Analyst I (HW) will frequently work with various types and brands of networking equipment (routers, switches, firewalls, access points, etc.), and may be required to configure those devices. Additionally, since CradlePoint is a cellular networking company, you will frequently work with cellular data modems, RF diagnostics and terminologies.

Security Program Manager

Under the direction of the Director of IT, the Security Program Manager will design, implement, maintain and support the overall security program. This is will include policy definition, process enhancement, training, and suggestions for system changes needed to meet security requirements. The Program Manager will also be responsible for responding to and investigating security incidents and alerts. It is important for the Program Manager to understand the needs and goals of CradlePoint and be able to develop an appropriate project plan to meet those goals.  The Program Manager must be flexible and assertive while being approachable and having excellent communication, leadership, and organizational skills.

Marketing Automation Specialist

The Marketing Automation Specialist is responsible for managing, programming and improving our marketing automation system for demand generation, lead nurturing, lead scoring, and automated communications programs. Main responsibilities include the setup, deployment, and management of e-mail marketing efforts that include the creation of landing pages and web contact forms. The overall purpose of this position is to help drive new leads to our Inside Sales team by deploying and managing outbound campaigns.  This position reports directly to the Director of Marketing, but would work day-to-day with the Content Marketing Manager and other Marketing Automation Specialists in creating, deploying and managing campaigns. This is a team environment position, but individual contribution and accountability is a requirement.  The successful candidate will have a data driven attitude with the ability to analyze data and build campaigns that align with company objectives.  A unique obsession with data hygiene is highly preferred.  Applicants should be well versed in lifecycle management, closed loop, top of funnel and revenue marketing. The successful candidate will enjoy working for an innovative Company with smart, passionate people who work hard, have fun and are invested in the success of CradlePoint and its future!  CradlePoint offers a competitive salary and generous benefits that include health, dental and vision insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment. CradlePoint is the global leader in cloud-enabled 4G LTE wireless networking solutions for large enterprises. We help customers deploy, manage and analyze their wireless networking infrastructure, while also giving them the ability to control that network through our Enterprise Cloud Manager platform. We serve four primary verticals; Retail, Financial, Insurance and Transportation. We go to market through our channel partners (VARs, Value Added Resellers) and we have a leading reputation in delivering the best 4G LTE solutions in the B2B enterprise market. 

QA Engineer 2

CradlePoint, a worldwide leader in broadband wireless networking for distributed enterprise, seeks a QA Engineer II.  The QA Engineer II will be responsible for executing written tests, recording results and reporting on those results. Testing will be performed on both router firmware and web-based SaaS management platform. QA Engineers must use skills in advanced PC usage, routers and networking to configure all relative test equipment. They must also write scripts, utilities and test documentation, as necessary. The QA Engineer II is considered a mid-level position with expectation of deep fundamental knowledge of testing principles and methodologies. Heavy exploratory testing will be performed. They will frequently work with various types and brands of networking equipment (routers, switches, firewalls, access points, etc.), and may be required to configure those devices. Additionally, QA Engineers will frequently work with cellular data modems, RF diagnostics and terminologies. QA Engineers will also be involved in handling customer escalations from the Support Team, when necessary. CradlePoint offers a competitive salary and generous benefits that include health and dental insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment.

Sales Engineer - Inside Sales

CradlePoint is looking for a Sales Engineer to support and work with our Inside Sales team. The Sales Engineer will work with the Inside Sales Representatives to overcome any technical issues throughout the Sales process, create and present demos and provide appropriate sales trainings. The ideal candidate should have experience doing customer support with companies that focus on high customer service performance as well as experience working with external customers on a daily basis. Technical astuteness with networking technologies and a passion for helping people is very important to the position. The successful candidate will enjoy a competitive salary and generous benefits that include health and dental insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment.

Inside Sales Representative

CradlePoint is a growing company and is currently looking for Inside Sales Representatives to join its team! We need ambitious, talented Inside Sales Representatives to help our customers choose the right CradlePoint products and services to meet their needs. Team members are responsible for meeting and exceeding sales quota, outbound calling, opportunity identification and building consultative, long-term relationships with customers and partners. Successful candidates will enjoy working with a great team, competitive pay, flexible work schedules and a casual dress environment!