Careers:

Network Administrator

The Network Administrator will work with others to build, and maintain the CradlePoint IT infrastructure.  Primary responsibilities include network infrastructure maintenance and support, as well as, hardware and software support of onsite and offsite physical and virtual servers.  Additional primary responsibilities include coordinating with various departments within the organization to continuously design and implement improvements with the distributed IT infrastructure, supporting and enabling the organization’s business ventures.  Secondary responsibilities include potentially assisting engineering and operations teams with maintaining customer facing services and applications, as well as mentoring junior system administrators on the team.  The successful candidate must be very self-motivated, possess excellent analytical and communication skills, and be a team player.  Occasional user support and on call duties will be necessary as required. CradlePoint is the global leader in cloud-enabled 4G LTE wireless networking solutions for large enterprises. We help customers deploy, manage and analyze their wireless networking infrastructure, while also giving them the ability to control that network through our Enterprise Cloud Manager platform. We serve four primary verticals; Retail, Financial, Insurance and Transportation. We go to market through our channel partners (VARs, Value Added Resellers) and we have a leading reputation in delivering the best 4G LTE solutions in the B2B enterprise market.

Marketing Automation Specialist

The Marketing Automation Specialist is responsible for managing, programming and improving our marketing automation system for demand generation, lead nurturing, lead scoring, and automated communications programs. Main responsibilities include the setup, deployment, and management of e-mail marketing efforts that include the creation of landing pages and web contact forms. The overall purpose of this position is to help drive new leads to our Inside Sales team by deploying and managing outbound campaigns.  This position reports directly to the Director of Marketing, but would work day-to-day with the Content Marketing Manager and other Marketing Automation Specialists in creating, deploying and managing campaigns. This is a team environment position, but individual contribution and accountability is a requirement.  The successful candidate will have a data driven attitude with the ability to analyze data and build campaigns that align with company objectives.  A unique obsession with data hygiene is highly preferred.  Applicants should be well versed in lifecycle management, closed loop, top of funnel and revenue marketing. CradlePoint is the global leader in cloud-enabled 4G LTE wireless networking solutions for large enterprises. We help customers deploy, manage and analyze their wireless networking infrastructure, while also giving them the ability to control that network through our Enterprise Cloud Manager platform. We serve four primary verticals; Retail, Financial, Insurance and Transportation. We go to market through our channel partners (VARs, Value Added Resellers) and we have a leading reputation in delivering the best 4G LTE solutions in the B2B enterprise market. 

Inside Sales Manager

The Inside Sales Manager is responsible for building and leading a growing team of Inside Sales Representatives in order to achieve company sales goals. The Sales Manager will educate, coach and develop individual ISR's so that they achieve their individual goals and so that the ISR team achieves their team goals. These objectives and goals include sales quotas, outbound calling, opportunity identification, pipeline maturation and upsell/cross-sell. They also include acting as a trusted advisor for end-users, partners and carrier representatives. The Sales Manager is responsible for developing a regional plan to penetrate and develop mid-market and SMB approach.  The successful candidate will enjoy working for an innovative Company with smart, passionate people who work hard, have fun and are invested in the success of CradlePoint and its future!  CradlePoint offers a competitive salary and generous benefits that include health, dental and vision insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment. 

Product Manager I

CradlePoint, a worldwide leader in broadband wireless networking for distributed enterprise, seeks a Product Manager to help manage our networking solutions for distributed enterprise.  The Product Manager will work with a great team on market-leading wireless routing and security solutions for enterprise customers.   The successful candidate will combine a strong technical background in networking with pragmatic business savvy to drive successful product lines.  The successful candidate will enjoy working for an innovative Company with smart, passionate people who work hard, have fun and are invested in the success of CradlePoint and its future!  CradlePoint offers a competitive salary and generous benefits that include health, dental and vision insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment.

Technical Support Representative 1

Level 1 Technical Support Representatives (TSR's) will resolve customer concerns in networking protocols, including cellular transmissions, standards and protocols.  This position requires daily customer contact through inbound calls, chat, e-mail & to determine the exact nature of the customer's problems.  Level 1 TSR will escalate to Level 1 Enterprise Support Engineers.  In addition the TSR L1 must have strong communication skills, interpersonal, organizational, and presentation skills as well as be self-motivated, detail-oriented and well organized.  The ability to multi-task is a must.

Software Development Engineer 1

The CP Software Development Engineer 1 is responsible for designing and implementing computer-based software and firmware related to the development of modem drivers. Qualified candidates will participate in a team to design, develop, execute, maintain and enhance CradlePoint routers and systems. Additionally, candidates must have strong coding skills, fully understand software development tools and platforms, and be familiar with version control systems. As the leading provider of 4G/3G business grade network router solutions, CradlePoint provides secure broadband wireless connectivity to distributed enterprises, small businesses and mobile consumers. The exploding availability and use of high speed 3G/4G wireless networks worldwide is driving dynamic growth and success at CradlePoint. The successful candidate will enjoy a competitive salary and generous benefits that include health and dental insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment.

QA Engineer 2

CradlePoint, a worldwide leader in broadband wireless networking for distributed enterprise, seeks a QA Engineer II.  The QA Engineer II will be responsible for executing written tests, recording results and reporting on those results. Testing will be performed on both router firmware and web-based SaaS management platform. QA Engineers must use skills in advanced PC usage, routers and networking to configure all relative test equipment. They must also write scripts, utilities and test documentation, as necessary. The QA Engineer II is considered a mid-level position with expectation of deep fundamental knowledge of testing principles and methodologies. Heavy exploratory testing will be performed. They will frequently work with various types and brands of networking equipment (routers, switches, firewalls, access points, etc.), and may be required to configure those devices. Additionally, QA Engineers will frequently work with cellular data modems, RF diagnostics and terminologies. QA Engineers will also be involved in handling customer escalations from the Support Team, when necessary. CradlePoint offers a competitive salary and generous benefits that include health and dental insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment.

IT Help Desk Technician

CradlePoint is seeking an IT Help Desk Technician with experience in supporting a business environment with Windows PCs, Linux workstations, Apple laptops, iOS and Android mobile devices. Experience supporting multiple desktop Operating Systems in a Windows Active Directory environment would be preferred. The successful candidate will work with a great team, enjoy competitive pay, generous group health benefits and a casual working environment!

Inside Sales Representative

CradlePoint is a growing company and is currently looking for Inside Sales Representatives to join its team! We need ambitious, talented Inside Sales Representatives to help our customers choose the right CradlePoint products and services to meet their needs. Team members are responsible for meeting and exceeding sales quota, outbound calling, opportunity identification and building consultative, long-term relationships with customers and partners. Successful candidates will enjoy working with a great team, competitive pay, flexible work schedules and a casual dress environment!

Firmware Engineer 2

Level two Firmware Engineers are responsible for the design and development of CradlePoint wireless routers connecting to Cellular broadband modems. Engineers are also responsible for the development of new network routing components, cellular modem support and/or User Interface components within the router. Other requirements of the level two position include, but are not limited to strong programming and debugging skills and the ability to work cross-functionally to determine software needs. This position offers a competitive salary, generous group health benefits and a flexible, casual working environment!