Cradlepoint NetCloud Manager: Keep Your Stakeholders on the Same Page

Part of a network manager’s job is to make sure the stakeholders in your projects understand what you are doing, why you’re doing it, and how well it’s working. NetCloud Manager provides you with the data to support what you’re doing—and it helps you communicate that information to people who may not feel comfortable diving deep inside the data.

Cradlepoint created an NetCloud Manager Dashboard View that makes your network information more useful and more understandable for more types of people. The hardcore network admins are going to probably be okay with grids and spreadsheets. But IT managers, CIOs, and maybe even the sales department might like to know how the network’s doing—without having to drill down into the detail.

Instead of going into the data to figure out your SINR or your bytes in/bytes out, the dashboard view shows this information (for the past 30 days) at a glance. You can see the number of devices online, the number offline, your Ethernet data usage, and your 3G/4G data usage. The dashboard view helps all stakeholders see, at the entire account level, the real-time status of your network. Plus, the easier it is for you to communicate with them, the better it is for you.

The larger your network, the more useful the Dashboard View can be. In addition to seeing high level account data, you can see information at a device or group level, which can be useful if you have someone managing a particular group but not the entire account. The Dashboard can give you all the information you need about your entire network—with the degree of granularity appropriate for the viewer.

The Dashboard can also show you status by service, by product, as well as WAN data usage. This is helpful because you can select either your Ethernet or your LTE connection, and it can show data usage on all of your primary WAN types.

One last thing I want to touch on is integration with existing systems. In this case, I feel like I’m saving the best for last.

I’m personally very excited about our API. Cradlepoint built NetCloud Manager from the ground up using a world-class RESTful API that makes it a lot easier to manage devices. It’s what I consider the right way to implement an API.

Essentially, our entire UI is built on our own API. Anything that’s available through the user interface is available through the API. It’s very robust, and our API makes it easy to integrate with other network management systems, so anybody with the right coding skills can just look at our API. In fact, we have customers already figuring out how to integrate with their own network management systems. That’s a real advantage.

I hope these posts on NetCloud Manager have been useful for you. Cradlepoint’s mission is to continue to develop the products and services that help you maintain a powerful, stable, and cost-efficient network.   I’ll keep you posted as we move forward.

Cradlepoint NetCloud Manager Series:

Part 1: Make Large Scale Deployments Easier, Faster, Simpler
Part 2: Monitor Network Health in Real Time
Part 3: Network Alerts Give You Peace of Mind
Part 4: Keep Your Stakeholders on the Same Page