Customer Success Series: Cake Boss to Tech Boss

Carlo's Bakery

Failure is Not an Option with Cradlepoint

Our success is measured by the success of each of our customers. Their stories are our stories and we make every story count. Cradlepoint would clearly not be at the leader in 4G LTE cloud-delivered solutions if it were not for our customers. Keeping that in mind, we would like to turn the spotlight to Carlo’s Bakery.

This bakery is just not any ordinary bakery. Originally opening in 1910 by Carlo Guastaffero, Carlo’s Bakery has been quickly growing both nationally and internationally for its recognition on TLC’s Cake Boss. Carlo’s Bakery is currently implementing an aggressive national and international growth strategy with plans to open one bakery every 8-12 weeks. As the company continues to open additional bakeries, the technology needs have evolved.

“Our deployment is a true testament of how small to medium-sized businesses can take advantage of a cloud technology solution that is being used in large corporations,” said Leo Minervini, Carlo’s Bakery CIO. “We are leveraging the same level of technology for our business to disrupt the industry and innovate our operations.”

Carlo’s Bakery is heavily reliant on the Internet and the cloud both inside and outside of the stores for its purchase order systems, inventory management, Google-hosted email and mobile Point-of-Sale systems. The company’s heavy reliance on these technologies made it necessary for it to graduate from its previous standard SOHO implementation with firewall, layer 2 and layer 3 routers, and single ISP circuit.

In response to the evolving technology needs of Carlo’s Bakery, the company turned to Cradlepoint’s ARC Series and NetCloud Manager (NCM) SaaS management platform. In conjunction with the existing firewall, Cradlepoint’s solution is able to provide the company with the necessary failover redundancy and cellular LTE required for day-to-day operations. The installation was simple for the company and continues to be a successful implementation for Carlo’s Bakery to-date.

As always, Cradlepoint is overjoyed Carlo’s Bakery found success with our solutions and are excited to see the expansions to come. Now can we get some cannolis?

Read the full case study here.