Cradlepoint Helps Quick Serve Restaurant Achieve Network Success
Our newest success story, Raising Cane’s Chicken Fingers has locations in more than 15 states across the American South, Midwest, and West. Founded in 1996, the restaurant has become famous for its “One Love”—a singular focus on serving the highest quality chicken fingers and a short menu of side dishes. The story of the restaurant’s success—and of the founders’ community involvement—has been the subject of widespread positive media coverage.
Similar to many organizations, a new solution was needed for their IT network. First, its network connectivity solutions needed an upgrade and then it needed to make sure all of its locations met new PCI DSS 3.0 standards for credit card processing. Along with these requirements, Raising Cane’s also hoped to be able to explore new onsite wireless capabilities, incorporate failover for business continuity, and to manage all of the devices on its distributed network from one central location. Finally after more than a year of research for possible solutions, Raising Cane’s Vice President of Information Technology, Vince Severns and his team found Cradlepoint for Primary Edge Routing.
The combined solution of Cradlepoint AER2100 devices and Cradlepoint NetCloud Manager (NCM) enables Raising Cane’s to intelligently manage their converged wired and wireless connectivity, utilize advanced security applications like IPS/IDS - all while enabling PCI compliance. This allows Severns and his team to centrally configure, monitor, and manage the Raising Cane’s network with ease.
"When a location goes down, the network switches automatically to 4G LTE and sends us a notification at central IT. That enables us to take immediate action with the local telecom provider to resolve the problem. Having NCM in place also provides us with the most current intrusion-detection and prevention capability. That's a huge win for us," said Vince Severns, Vice President of Information Technology at Raising Canes.