Organizations Use Secure, Reliable Connectivity to Improve and Expand Healthcare Services
Mobile healthcare technology presents exciting opportunities for delivering high-quality services directly to patients who are unable to visit a doctor’s office or a hospital. However, this innovative delivery model is only as feasible and effective as the technology solutions supporting it.
Let’s take a look at how connectivity and security factor into healthcare mobility, as well as how a comprehensive cloud-delivered, software-defined network solution can bring it all together.
Delivering Care in Innovative Ways
Typically, mobile healthcare workers are relatively self-contained. They often travel with a laptop, a battery, and a router in addition to any medical equipment they may need. Mobile workers may serve as traveling nurses, visiting homebound patients; similarly, they might visit a school to administer required flu shots for teachers.
As healthcare organizations utilize new methods for service delivery, one thing remains constant: the need for connectivity. Mobile healthcare professionals must be able to input information into a mobility solution. They must be able to securely access electronic health records (EHRs) as they visit patients, and often they need to input billing, payment, and insurance information on site.
In the case of a natural disaster or other emergency, healthcare providers also may need to set up a temporary triage area to treat patients. Mobile network solutions ensure that healthcare workers can take their critical services directly to the locations where patients need them most.
From a financial perspective, focusing on proactive care, which can be delivered through mobile workers, can save both patients and providers substantial time, money, and health-related complications.
Maintaining the Highest Levels of Security
Regardless of where or how they’re accessed, electronic health records (EHRs) must be kept secure. Traditionally, mobile healthcare workers have had to travel with patient EHRs on laptops or other equipment. However, if a laptop were to be stolen or lost, patient data was compromised.
Secure network solutions now allow EHRs to be stored at a hospital or data center. Mobile workers can access EHRs remotely, and a secure connection between all network devices (including laptops) and patient records can be maintained. Care providers remain HIPAA compliant through secure Internet access while providing a new level of personalized care to remote patients.
This security carries over for mobile healthcare professionals needing to utilize point of sale (POS) services, too. When visiting a school to provide flu shots to teachers, a nurse may need the ability to process credit cards. This type of mobile healthcare service requires both PCI and HIPAA Compliance.
Solution for Remote Healthcare Professionals
Through Cradlepoint, healthcare organizations have access to a complete portfolio of LTE-enabled routers with unified threat management, overlay networking, and virtualized network services — freeing mobile healthcare workers to focus on providing quality care instead of worrying about network connectivity, reliability, and security.
Reliable Connectivity — Cradlepoint routers enable wired and wireless (LTE) connectivity through one box. Wireless-to-wireless failover also is available, by way of dual-modem functionality. As a result, healthcare workers can have four-nines reliability out in the field.
Secure Access to Network — NetCloud Perimeter, a service in Cradlepoint's NetCloud platform, simplifies network creation and security through virtual overlay networks. NetCloud’s Network-as-a-Service gives employees mobile access with a secure, LAN-like connection for data processing and remote access to apps and files.
Specifically, NetCloud offers multi-factor authentication and AES 256-bit encryption to a VCN overlay set up specifically for mobile access, thereby ensuring that providing services off-site does not compromise required security standards.
Remote Cloud Management — NetCloud Manager, another service in the NetCloud platform, enables fine-grain management and control of routers, WAN interfaces, LTE carriers, and policies — all from a single pane of glass.