I talked in an earlier post (Creating More and Better Customer Connectivity Options) about how Cradlepoint works hard to give our customers numerous connectivity choices. We’re also making improvements to the physical router hardware to make sure our products deliver durable, business-class performance. These improvements include metal construction, shock and vibe ratings, extended temperature and humidity ranges and rack mount kits. We’ve combined these improvements with the ability to centrally control our devices through NetCloud Manager.
Cradlepoint has led the industry by making it very easy for our customers to choose their cellular carrier by virtue of our routers supporting “plug-n-play” modem technology. Customers can also change their modem (and carrier) to reduce their data costs or improve their connection or service level. This flexibility allows companies to take advantage of the competitive swings in the cellular market and change carriers when necessary to obtain the best combination of price and signal strength for each of their office locations.
I work on Cradlepoint’s hardware side and one of the trends we're working on is to expand the number of ways our devices can provide customers with broader networking solutions. One example is the way we've improved our WiFi performance. We now cover both spectrum bands (2.4GHz and 5GHz) with higher transmit power and “11ac” speeds. We also do quite a bit of work to make sure our WiFi and embedded 3G/4G capabilities perform well without interfering with each other.
Common among today’s business leaders is the topic of agility and the need to stay ahead of the competition. But naturally, as the conversation moves from C-level executives to the ones responsible for implementing so called “agility” the conversation shifts. It shifts from discussing the benefits that include cost savings, greater return on investment and greater efficiencies to the challenges of bringing those benefits to fruition. Regardless of market sector, the challenges typically relate back to the foundational technology, its ability to adapt, and for today’s IT professional, a myriad of security concerns.
Here at Cradlepoint, we pride ourselves at being in close touch with our customers and in providing them with solutions that meet their evolving needs. Lately, customers have been telling us that they want solutions that provide high bandwidth and agility to meet growing consumer demand for the “connected retail experience.”
As the old saying goes, when you’re being chased by a bear, you don’t have to run faster than the bear. You just have to run faster than the people you’re with. The same is true when it comes to data security.
Post Heartbleed, those of us involved in network security could take a lesson from the CDC. One of the biggest barriers to stopping the repeated threats of an Avian Flu pandemic is the resistance on the part of many nations to share information when the flu takes hold in their country. We saw this in May 2013 when China refused to release English-language versions of relevant statistics and facts about an outbreak in their country of a new bird flu called H7N9.
I talked last week about how the Heartbleed bug was unique in how long it went undiscovered, how many things it affected, and how hard it was to tell if anyone had used it to access data. Today I’d like to talk about what Cradlepoint did to reestablish protections for our customers.
Now that the dust has settled in the aftermath of the Heartbleed bug, I thought it might be useful to summarize some of the things Cradlepoint learned and did that will help us better protect our clients in the future. Let me be clear that Cradlepoint acted swiftly to resolve the issues created by Heartbleed as soon as the vulnerability was discovered. I’ll talk about the remediation steps we took in my next post.
Cradlepoint recently announced that we’ve joined the CSA (Cloud Security Alliance), a not-for-profit organization that helps promote the use of best practices for security within cloud computing. As we noted in our press release, our participation within the alliance aligns our cloud-based management solution, NetCloud Manager, with an industry-accepted security framework.