Data Sheet:

NetCloud Onsite Manager

2023 - 09 - 29

Device Management

 

NetCloud Onsite Manager (NCOM) allows the use of Cradlepoint NetCloud Service and endpoints for network management in an isolated, non-cloud environment. NCOM is useful in environments where regulatory or stringent security requirements prevent the use of cloud-based solutions for managing networks.

 

NCOM makes it easier to deploy and maintain multiple Cradlepoint endpoints when cloud-based management is not possible. NCOM provides basic management capabilities, such as monitoring status of Cradlepoint networking devices, granting and updating access privileges, understanding the licensing status, plus the ability to update operating systems and firmware at the device level or in bulk.

 

The NCOM application delivers endpoint software and provides account management locally. NCOM is purchased separately and is deployed through a virtual appliance download to a customer-provided virtual or onsite physical server. A required NetCloud subscription includes hardware warranty and access to support and Cradlepoint University.

Notable Benefits

  • No dependency on Internet access to deploy and monitor Cradlepoint endpoints
  • Basic integration into existing secure environments
  • Basic lightweight User Account management
  • Visibility on the on/off status of the connected endpoints
  • Ability to upgrade endpoint OS and modem software
  • Supports a variety of Cradlepoint endpoints and supports multiple network topologies

Notice: All specifications subject to change without notice.

Included Features

FUNCTIONS

SPECIFICS

Account and user management:

  • Create, delete, update, and provide access permission to local NCOM users
  • Allow hyphen in the first and last names of users
  • Filter by group and license status
  • Reset passwords

NetCloud OS and modem software update:

  • NetCloud OS (group updates) – version as selected by the customer
  • Modem – to the latest version

Endpoint status:

  • Device model
  • Online/offline status and type
  • NetCloud OS and modem software version
  • NetCloud OS update status
  • Routers table setting saved after page refresh
  • MAC/IP address
  • License
  • Group membership

Scalability:

Concurrent device management for up to 6000 endpoints (see Supported Endpoints)

Security:

Communications between Cradlepoint endpoints and NCOM utilize TLS 1.3.

Virtual appliance package:

OVA file format for installation in a VMware environment

Documentation:

Detailed in-app help documentation and support information

NetCloud Onsite Manager Specifications

SYSTEM REQUIREMENTS

Deployment:

VMware

Software Version:

Ubuntu 22.04.2 LTS server ISO image

Instance:

ESXi 7.0.3 U3 Hypervisor or newer

vCPUs:

8

Memory:

16 GB

Minimum Disk Space:

512 GB SSD

Concurrent Endpoints:

Up to 6000

NETWORK REQUIREMENTS (CUSTOMER PROVIDED)

Services:

  • DHCP server
  • DNS server
  • NTP server

IP Addresses:

Two contiguous static IP addresses

SUPPORTED ENDPOINTS

Branch:

  • E3000
  • E3000-FIPS
  • E300
  • E100
  • E102

Branch Continuity:

  • W4005
  • W2005
  • W1855
  • W1850
  • L950
  • CBA550

Mobile:

  • R2105
  • R2105-FIPS
  • R1900
  • R1900-FIPS
  • R920
  • R920-FIPS
  • IBR1700
  • IBR900

IoT:

  • IBR600C
  • IBR650C
  • IBR200
  • R500-PLTE
  • S700
  • S700-FIPS
  • S750
  • S750-FIPS

Supported Modems:

  • 5GA
  • EC25-AF
  • EM7411-CP
  • EM9190-CP
  • LM940-CP
  • LM960-CP
  • LM960A18-CP
  • MC7411-CP
  • MC7421-CP
  • RM520N-GL

All supported endpoints require NetCloud OS version 7.23.10 or above.

Ordering Guide

NetCloud Onsite Manager is a customer hosted, basic device manager for approved isolated network customers. Activation and use of NetCloud Onsite Manager is only sold as an add-on to a NetCloud Service Plan.

For details on the features available to a licensed NetCloud Onsite Manager endpoint by service plan, refer to the summary on the NetCloud Service webpage and the detail in the NetCloud Service Features document.

For more details on NetCloud Onsite Manager, see below. 

  • Step 1 (required): Select the NetCloud Service plan(s) 
  • Step 2 (required): Select the NetCloud Onsite Manager Add-on license that matches the NetCloud Service plan selected in Step 1

NETCLOUD SERVICE PLAN

NETCLOUD ONSITE MANAGER LICENSE

NetCloud Service for Branch

 

 

NetCloud Onsite Manager for Branch

 

NetCloud Service for Mobile

NetCloud Onsite Manager for Mobile

NetCloud Service for IoT

NetCloud Onsite Manager for IoT

NetCloud Add-Ons

REGION

NCOM PACKAGE

DESCRIPTION

PART NUMBER

All Regions:

NetCloud Onsite Manager for Branch

NetCloud Onsite Manager and Support for Branch

BXSx-NCODM

NetCloud Onsite Manager for Mobile

NetCloud Onsite Manager and Support for Mobile

MXSx-NCODM

NetCloud Onsite Manager for IoT

NetCloud Onsite Manager and Support for IoT

TXSx-NCODM

x= 1, 3, or 5 years