Firmware Downloads & Release Notes

Firmware Policy


Cradlepoint is issuing a security patch included in firmware 5.3.4. To determine if your devices have been affected, click here.

Firmware upgrades require an active CradleCare Support or Enterprise Cloud Manager subscription.

As part of Cradlepoint’s new firmware policy, Cradlepoint is releasing a Security Patch in Firmware 5.3.4 to all affected customers through the Customer Connect Portal.

Login To Cradlepoint Connect

New Firmware now available only via the Customer Connect Portal:

  • Customers who have active Cradlepoint entitlements have been sent Customer Connect login credentials.
  • If your company does not have one of these entitlements, click below to register for a Customer Connect account.

Register for Cradlepoint Connect

For more information contact your Cradlepoint Support Representative at 855.813.3385 (6am to 6pm MST), or email

For Access to Modem Firmware

Log into Cradlepoint Connect Portal:

  • For the latest modem firmware upgrades, or
  • For modem firmware to change carriers on LPE products with Multi-Carrier Software-Defined Radios

Login To Cradlepoint Connect