Cradlepoint is issuing a security patch included in firmware 5.3.4. To determine if your devices have been affected, click here.
Firmware upgrades require an active CradleCare Support or Enterprise Cloud Manager subscription.
As part of Cradlepoint’s new firmware policy, Cradlepoint is releasing a Security Patch in Firmware 5.3.4 to all affected customers through the Customer Connect Portal.
New Firmware now available only via the Customer Connect Portal:
- Customers who have active Cradlepoint entitlements have been sent Customer Connect login credentials.
- If your company does not have one of these entitlements, click below to register for a Customer Connect account.
For more information contact your Cradlepoint Support Representative at 855.813.3385 (6am to 6pm MST), or email firstname.lastname@example.org
For Access to Modem Firmware
Log into Cradlepoint Connect Portal:
- For the latest modem firmware upgrades, or
- For modem firmware to change carriers on LPE products with Multi-Carrier Software-Defined Radios