Connect & Serve

Connect & Serve

Cradlepoint Gigabit-Class LTE Network Solutions for First Responders

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Flexible Network Solutions for Emergency Medical Service

 

Why Cradlepoint

Cradlepoint is the global leader in cloud-delivered LTE and 5G wireless network edge solutions for branch, mobile, and IoT networks and is the first to deliver Gigabit-Class LTE edge router solutions based on Elastic Wideband technology — an element of the company’s Elastic Edge™ vision for connecting people, places, and things over LTE and 5G networks. Powered by NetCloud services — more than 25,000 enterprise and government organizations around the world, as well as first responders in ten of the largest U.S. cities, rely on Cradlepoint.

To help first responders reach the best network connection during emergencies, Cradlepoint developed their FirstConnect™ program — an initiative specifically designed to help first responder agencies overcome many of the budgetary, logistical, and operational challenges typically faced when deploying new wireless edge router solutions. The program helps agencies take advantage of FirstNet and other nationwide public safety broadband networks and is free of charge to Cradlepoint’s new and existing police, fire, and emergency services customers.

Cradlepoint EMS Stats

 

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Cradlepoint Network Solution Diagram for EMS

With Cradlepoint’s cloud-managed LTE solutions, EMS agencies can count on reliable connectivity for the branch with primary networking and failover for constant connectivity, mobile networking for data transfer to clinics and on-the-road WiFi, and IoT opportunities like body cameras, kiosks, or point-of-care.


 

Cradlepoint Solutions: Keeping EMS Connected to the Resources They Depend On

EMS agencies require reliable networks for secure, unmatched protection in life-dependent environments.

A constant network connection is mandatory for EMS agencies when an emergency arises. First responders must have the necessary resources to be able to act quickly and communicate with each other. To help EMS agencies keep pace with today's wireless, mobile society, Cradlepoint provides mission-ready network solutions that diminish communication disruptions with redundant wired and wireless options.

In today’s mobile environment, reliable network connectivity and redundancy allow first responders to stay connected to headquarters, hospitals, and other first responders while in the field.

“Redundancy & connectivity for our ePCR system, which transfers data in near-real time to intercepting hospitals, is in many ways the lifeblood for both the patient and us. A huge driving force for us with the Cradlepoint is reliable connectivity so those software applications work consistently.”

Kevin Gona, Chief of Logistics for Indianapolis Emergency Medical Services

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In-Vehicle

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At Station

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IoT Applications

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Cloud Management

 

 

The Features & Benefits: Mission-Critical Specifications

Cloud Management   →   Manage in-vehicle networks without adding IT staff
Elastic Wideband Technology   →   For exceptional cellular connectivity
Gigabit-Class LTE   →   For 2-6x performance improvement
Dual LTE Modems   →   Always-on connectivity with Auto-Carrier Selection
WiFi-as-WAN   →   Automatically offload video & other bulk data traffic using WiFi
LTE-Optimized SD-WAN   →   Use multiple cellular or WiFi connections to ensure optimal app performance & uptime
Unified Edge Security   →   Provide secure Internet access while protecting on-board users & devices
Advanced IoT Support   →   Securely connect in-vehicle IoT devices
Public Safety   →   Certified on public safety networks worldwide
GPS & Telematics Support   →   Provide location & telemetry data for critical fleet management applications
Rugged Mobile Solutions   →   Purpose-built solutions that eliminates the need for separate AVL hardware

 


Cloud Management with NetCloud Platform

Improve productivity, reduce costs, and enhance the intelligence of networks and business operations with:

  • Zero-touch deployment (remotely deploy and manage all the devices on a network with no user intervention)
  • Simplified management and orchestration (monitor device status in real time, set proactive alerts for optimized 3G/4G/LTE data usage & network uptime)
  • Instant insights (remain always connected with access to WAN/LAN analytics & visibility to manage data usage, performance, and cost)

 

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What to Buy

When purchasing our products agencies get the cloud-managed NetCloud Platform, purpose-built hardware, world-class support, and access to the online enterprise connect community all bundled into one price.

Cradlepoint’s industry-leading NetCloud Solution Packages can now include Gigabit-Class LTE edge routers with an award-winning management platform optimized for cellular and virtual private cloud networking. Within the platform are NetCloud OS for advanced routing and security, NetCloud Perimeter with Software-Defined Perimeter technology to spin up virtual networks in the cloud for ultimate device protection, and NetCloud Manager for rapid deployment and network management from dispersed locations.

Powered by Elastic Wideband technology, the new Gigabit-Class LTE routers also include support for private LTE deployments using unlicensed Citizen’s Band Radio Spectrum (CBRS). Elastic Wideband leverages 5G foundational technologies of 4x4 MIMO, 256QAM, and Carrier Aggregation (CA) to deliver Gigabit-Class LTE today on cellular networks that support LTE Advanced Pro and License Assisted Access (LAA) while providing a graceful pathway to full 5G in the future. Elastic Wideband integrates Cradlepoint software with the industry’s most advanced LTE modem modules, and future 5G modems, to provide wireless edge solutions with unrivaled speed, reliability, and flexibility.

Essentials Versus Advanced NetCloud Software

Agencies can purchase the essentials package for NetCloud Software, the router, and 24x7 support with Limited Lifetime Warranty on hardware, or upgrade to NetCloud Advanced for additional features such as application traffic analytics, application-aware firewall, and URL content filtering.

Depending on the solution package, additional advanced benefits could include web classification and categorization, web reputation, Cradlepoint Secure Threat Management intrusion protection system (IPS) and intrusion detection system (IDS), and Zscaler Internet Security. Cradlepoint Secure Threat Management is an “on-box” (IPS) and (IDS) that defends against evasion attacks, improves network availability, and protects sensitive data. Zscaler Internet Security, combined with Cradlepoint cloud-managed networking solutions, leverages the threat intelligence harnessed from the Zscaler cloud allowing enterprises of any size to connect to the Internet with confidence.

Cloud-Managed by NetCloud Manager

In-Vehicle

COR IBR1700

Cradlepoint COR IBR1700

  • LTE Advanced Pro—1.2 Gbps*
  • Field-upgradable with second modem
  • Best WiFi 802.11ac Wave 2
  • 5 Gigabit Ethernet ports
  • Precision GPS with dead-reckoning

COR IBR900

Cradlepoint COR IBR900 Series

  • LTE Advanced Pro—1 Gbps*
  • Field-upgradable with second modem
  • 802.11ac Wave 2 WiFi
  • 2 Gigabit Ethernet ports
  • Active GPS

 


In the Station

ARC CBA850

Cradlepoint ARC CBA850

  • LTE Advanced Pro—1.2 Gbps*
  • Plug-and-play overlay failover
  • Out-of-Band Management
  • Power over Ethernet (PoE)

AER2200

Cradlepoint AER2200

  • LTE Advanced Pro—1 Gbps*
  • Optional second modem
  • 802.11ac Wave 2 WiFi
  • 10 switchable Gigabit Ethernet ports
  • Power over Ethernet (PoE)

 


IoT

COR IBR200

Cradlepoint COR IBR200

  • Cat 1 LTE up to 10 Mbps
  • WiFi
  • Semi-ruggedized
  • GPS

COR IBR600C

Cradlepoint COR IBR600C Series

  • LTE 100 Mbps
  • Optional second modem
  • WiFi
  • 2 configurable Ethernet ports for WAN/LAN
  • GPS

 

*Theoretical maximum modem speed.


 

Support

Built in for Customer Success

Cradlepoint’s simple, all-inclusive NetCloud Packages include our enterprise-class, comprehensive support to keep networks secure, problem-free, and operationally efficient. IT Teams can contact Cradlepoint’s 24x7 support team for simple access to industry-leading expertise for fast problem resolution.

Comprehensive support included in NetCloud Packages for EMS:

 

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24x7 phone support

  • Weekdays – live support
  • Weekends – emergency only (target response time- maximum 2 hours)

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Online Cradlepoint Connect customer community

  • 24x7 support case management
  • 24x5 chat with support
  • NetCloud OS upgrades

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Cradlepoint Search

  • 24x7 comprehensive online support Knowledge Base database
  • Forum discussions, product documentation, release notes, and articles for self-service technical assistance
 

  • Advanced Exchange: next business (or best available) day replacement
  • Service level targets
  • 3-year hardware warranty from date of purchase of all products sold in NetCloud Solution Packages
  • Limited Lifetime Warranty for all hardware products covered under an active NetCloud Solution Package subscription