Insurance Firm

This mutual insurance firm is one of the nation’s largest with around 18,000 agents in 350 claims offices across the United States. For this company, personal engagement and a positive customer experience are vital to ensuring customer retention while keeping online competitors from cutting into their annual revenue. With so much at stake, the corporation decided to balance IT costs and benefits with out exposing risk to the business by purchasing branch office solutions that create a bridge to 4G wireless when existing primary connections fail. They also needed mobile connectivity solutions when disasters strike so their field agents can file claims in real-time. After careful consideration, this firm chose Cradlepoint solutions to provide business continuity to its branch office locations and reliable mobile connectivity for field claims.