The cloud model is easy for enterprise IT managers to understand. Popularized by consumer services such as Amazon in retail, Expedia in travel, and Spotify in music, for example, the world has been conditioned to buy services on-demand, from the cloud. This trend moved to business IT services with popular enterprise IT services such as Amazon Web Services (AWS), Microsoft Office365, Slack, and Salesforce.com. It’s now common to buy most IT services in the cloud, using the Internet.
So why should communications services and wide-area network (WAN) services be any different? The fact is that today, enterprises struggle with the cost, complexity, and operational tax associated with managing networks and especially WAN services.
The consumer cloud model has been gradually seeping into the enterprise. It’s now normal to buy services such as presentation and communications for the cloud, using service such as Cisco’s Webex, Microsoft’s Lynx or Skype, and GoToWebinar. Enterprise network connectivity. WAN shouldn’t be any different.