Firmware

Firmware 6.1.1 Now Available

Cradlepoint releases Firmware version 6.1.1 for the COR IBR1100 and IBR1150. Firmware version 6.1.1 is available for through the Cradlepoint Enterprise Cloud Manager, One button automatic update through the router interface, or through the Cradlepoint Connect Portal for manual updates.

COR IBR350L-VZ Modem Firmware Update Now Available

Cradlepoint has posted new COR IBR350L-VZ modem firmware, 01.00.05, and is a requirement for future network compatibility on Verizon’s network.  For more information on how to update modem firmware for your IBR350L-VZ devices, click here.

Cradlepoint Support Closure

Cradlepoint Support will be closing early Thursday, April 28, 2016 at 4 p.m. Mountain time for a company event. We will resume normal business hours Friday, April 29. After hours support will still be available during this time. For information on contacting or qualifying for after hours support, please consult your CradleCare entitlement documentation. Find out more about Cradle Care here.

Important Notice for Cradlepoint Device Users

1st Notice: Firmware 6.1.0 has been released and is now available. Firmware 6.1.0 contains Security Patches relevant to all series 3 devices. For more information to understand if your devices are affected, and recommended mitigation steps, click here.

Firmware 6.1 Now Available

Cradlepoint releases Firmware version 6.1 for all current model routers. Firmware version 6.1 is available for through the Cradlepoint Enterprise Cloud Manager, One button automatic update through the router interface, or through the Cradlepoint Connect Portal for manual updates.

Firmware 6.0.5 Now Available

Cradlepoint releases Firmware version 6.0.5 for select COR series products. Firmware version 6.0.2 is available for through the Cradlepoint Enterprise Cloud Manager, One button automatic update through the router interface, or through the Cradlepoint Connect Portal for manual updates. This firmware addresses a configuration change issue for COR series routers that are managed via Enterprise Cloud Manager (ECM), and it is highly recommended that affected COR series customers using ECM upgrade immediately.

Firmware 6.0.2 Now Available

Cradlepoint releases Firmware version 6.0.2 for all current model routers. Firmware version 6.0.2 is available for through the Cradlepoint Enterprise Cloud Manager, One button automatic update through the router interface, or through the Cradlepoint Connect Portal for manual updates.

ECM Firmware Update Port Change

On September 25, 2015, Cradlepoint will change the protocol used for firmware updates via ECM from HTTP to HTTPS. For more detail, click here.

Firmware 6.0.1 Now Available

Cradlepoint releases Firmware version 6.0.1 for all current model routers. This latest version introduces a vastly improved GUI for all routers. The new GUI takes the look and feel of Enterprise Cloud Manager (ECM) and brings it to the router. The menus have been reworked to be more intuitive and discoverable, and yet the configuration experience in itself has stayed similar to the previous UI. In short, finding the menus is easier and configuration has stayed as easy as always.

LE Modem Firmware Update Notification

Cradlepoint has issued a notice about possible modem memory corruption on routers using “LE” modems with GPS turned on. Determine if your devices have been affected.

Read more