Firmware

ECM Firmware Update Port Change

In September 2015, Cradlepoint will change the protocol used for firmware updates via ECM from HTTP to HTTPS. For more detail, click here.

Firmware 6.0 Drawer Statement

Firmware version 6.0, coming in early October, will introduce a vastly improved GUI for all routers. The new GUI takes the look and feel of Enterprise Cloud Manager (ECM) and brings it to the router. The menus have been reworked to be more intuitive and discoverable, and yet the configuration experience in itself has stayed similar to the previous UI. In short, finding the menus is easier and configuration has stayed as easy as always.

Cradlepoint Support Closure

All Cradlepoint offices, including Cradlepoint Support will be closed Friday October 2, 2015 from 2pm to 6pm Mountain Time for a company event. We will resume normal business hours Monday, October 5th.

Firmware 5.3 Security Patch Notification

Cradlepoint has issued a security patch included in firmware 5.3.4. and subsequent releases. Determine if your devices have been affected.

Read more

LE Modem Firmware Update Notification

Cradlepoint has issued a notice about possible modem memory corruption on routers using “LE” modems with GPS turned on. Determine if your devices have been affected.

Read more

LPE/LP3 Modem Firmware Update Notice

New modem firmware has been posted for all LPE and LP3 modems. It is recommended that all users update firmware on all affected devices to ensure continued excellent long-term operation. For more detail, click here.

Firmware 5.4.0 released May 5, 2015

With the release of Firmware 5.4.0 on May 5, ALL Customers will be able to access new Firmware through Enterprise Cloud Manager, through the router user interface Upgrade Options, and through the Customer Connect Portal.

New features and improvements have been added to Firmware version 5.4.0.

Read more

Multi-Carrier-Software-Defined-Radio

With the addition of firmware 5.3.0, many Cradlepoint routing solutions now have the ability to define the radio carrier through software locally and remotely.

Firmware Downloads & Release Notes

Firmware Policy

With the release of Firmware 5.4.0 on May 5, ALL Customers will be able to access new Firmware through Enterprise Cloud Manager, through the router user interface Upgrade Options, and through the Customer Connect Portal.

FOR ACCESS TO DEVICE FIRMWARE

Log into Cradlepoint Connect Portal:

Login To Cradlepoint Connect

In the Wake of Heartbleed Part 2: All Hands on Deck

I talked last week about how the Heartbleed bug was unique in how long it went undiscovered, how many things it affected, and how hard it was to tell if anyone had used it to access data. Today I’d like to talk about what CradlePoint did to reestablish protections for our customers.