Firmware

Cradlepoint Support Closure

Cradlepoint Support will be closed Monday, February 20, 2017 in observance of President's Day (United States). We will resume normal business hours on Tuesday, February 21, 2017. After hours support will still be available during this time. For information on contacting or qualifying for after hours support, please consult your CradleCare entitlement documentation. Click here to find out more about CradleCare.

Firmware 6.2.2 Now Available

Cradlepoint releases firmware version 6.2.2 for the AER16x0, IRB11x0, IBR6x0B, IBR6x0, and the MBR1400. Firmware version 6.2.2 is available through Cradlepoint's Enterprise Cloud Manager, One button automatic update through the router interface, or through the Cradlepoint Connect Portal for manual updates.  For more detail on this new firmware version, please refer to the release notes.

Cradlepoint Support Closure

Cradlepoint Support will be closed Thursday November 24, 2016 and Friday November 25, 2016 in observance of Thanksgiving (United States). We will resume normal business hours on Monday November 28, 2016. After hours support will still be available during this time. For information on contacting or qualifying for after hours support, please consult your CradleCare entitlement documentation. Click here to find out more about CradleCare.

Firmware 6.2.1 Now Available

Cradlepoint releases firmware version 6.2.1 for all AER Series products, as well as the COR IBR11x0, IBR6x0, and IBR6x0B. Firmware version 6.2.1 is available through Cradlepoint's Enterprise Cloud Manager, One button automatic update through the router interface, or through the Cradlepoint Connect Portal for manual updates.

Cradlepoint Support Closure

Cradlepoint Support will be closing early Wednesday October 5, 2016 at 2:30 p.m. Mountain time for a company event. We will resume normal business hours on Thursday October 6, 2016. After hours support will still be available during this time. For information on contacting or qualifying for after hours support, please consult your CradleCare entitlement documentation. Click here to find out more about CradleCare.

Firmware 6.2.0 Now Available

Cradlepoint releases firmware version 6.2.0 for all AER and COR Series products, as well as the CBA850. Firmware version 6.2.0 is available through Cradlepoint's Enterprise Cloud Manager, One button automatic update through the router interface, or through the Cradlepoint Connect Portal for manual updates.

Cradlepoint Support Closure

Cradlepoint Support will be closed on Monday September 5, 2016 in observance of Labor Day in the United States, and closing early Thursday, September 8, 2016 at 4 p.m. Mountain time for a company event. We will resume normal business hours on Tuesday September 6, 2016 and again Friday, September 9, 2016. After hours support will still be available during this time. For information on contacting or qualifying for after hours support, please consult your CradleCare entitlement documentation.

Cradlepoint Support Closure

Cradlepoint Support will be closed between 11 a.m. - 2:30 p.m. US Mountain Time on Friday, July 8, 2016 for a company event. We will resume normal business hours 2:30 p.m. Friday, July 8, 2016. After hours support will still be available during this time. For information on contacting or qualifying for after hours support, please consult your CradleCare entitlement documentation. Find out more about Cradle Care here.