Ken Silay

Leader – Innovation and Technology Management
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Ken has held technology leadership positions throughout his career across multiple industries including retail, healthcare, consumer goods, medical devices and the United States military. He is as effective designing and implementing a strategy for corporate innovation as he is streamlining business process that yield hundreds of thousands of dollars in business and technology improvements. As problem solver and recognized thought leader, he is skilled at fusing analytic and creative thinking to deliver innovative solutions.

Ken was selected as a 2015 Top Innovator by Retail Touch Points and Chairperson for the 2015 RIS News Technology Conference. Combining his technical education with solid people and business management experience he has forged effective partnerships to deliver large-scale projects and technical process improvements. He believes in leadership by example and is a trusted mentor. Ken is a change agent who would rather be the catalyst for change than the victim of it.

• Designed and implemented an innovation strategy and process for changing the culture of an international retailer’s IT team resulting in a new forward-thinking approach to the customer experience.

• Managed a corporate retail initiative to implement hardware and software to manage store operations for over 1350 Boutiques across the country allowing for more effective communications and store management.

• Managed the development and rollout of a national B2B electronic commerce system. On-time implementation, generated initial revenues of $10,000 per month that increased to more than $200 million per year within 2 years.

• Led a $500 million distribution organization through a 90-day strategic systems planning initiative that targeted key system requirements and streamlined functional processes. As a result, identified more than $100,000 in process improvements.

EDUCATION: M.S., Industrial Engineering; B.S., Operations Research/Systems Analysis - University of Pittsburgh MILITARY EXPERIENCE: Commander, Satellite Communication Squadron - US Air Force Reserve, Retired