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Notice: Cradlepoint has implemented a New Firmware Policy on December 2, 2014 with the release of Firmware 5.3.0.
New Policy: All customers will have access to router firmware 5.2.x, but access to router firmware 5.3.0 upgrade and beyond, and new modem firmware, will require an active CradleCare Support or Enterprise Cloud Manager subscription.
New Firmware now available only via the Customer Connect Portal:
Customers that have active Cradlepoint entitlements for Enterprise Cloud Manager or CradleCare Support have been sent Customer Connect login credentials. If your company has these entitlements and did not receive Customer Connect login credentials, contact Cradlepoint Support.
If your company does not have one of these entitlements, click below to register for a Customer Connect account.
For more information contact your Cradlepoint Support Representative at 855.813.3385 (6am to 6pm MST), or email firstname.lastname@example.org