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Data Sheet:

R920 Series
Ruggedized Router

2024 - 03 - 11

The R920 Series Ruggedized Router is a uniquely agile cellular networking solution that meets organizations' needs for flexible connectivity and product standardization for vehicles and IoT. The R920 Series is a ruggedized LTE networking platform available with either Mobile or Ruggedized IoT NetCloud service plans, providing features optimized for the needs of the differing deployments.

 

High-Performance Vehicle Connectivity

 

The Cradlepoint R920 router with the NetCloud Mobile service plan provides a ruggedized GNSS/GPS-enabled in-vehicle network solution. Combined with the RX20 Managed Accessory, the R920 can be field upgraded to include a second LTE or 5G modem. When coupled with the Advanced Mobile service plan, it provides threat management, web filtering, application visibility, analytics, and advanced GNSS/GPS functionality such as location tracking and cellular coverage maps. The R920 also supports NetCloud Exchange services, which provide Zero Trust Network Access and cellular-optimized SD-WAN.

 

Ruggedized IoT Solution

 

When combined with the NetCloud Ruggedized IoT service plan, the R920 provides a versatile, ruggedized 4G LTE router solution for connecting and protecting IoT devices at scale. It can be deployed in a wide range of environmentally harsh IoT use cases such as kiosks, building automation, oil and gas, utility, and smart city infrastructure deployments. The ruggedized design and the CBRS band support make it ideal for private networks. In addition, the solution is highly extensible with APIs, SDKs, and integrations into IoT platforms, and the generous memory supports onboard edge containers. The R920 also supports NetCloud Exchange services, which provide Zero Trust Network Access and cellular-optimized SD-WAN.

Product Page
NetCloud Service
Quick Start Guide

Notable Benefits

  • Gain fast, reliable connectivity with Cat 7 LTE providing fast upload for video and data
  • Add a second LTE or 5G cellular modem for multi-link dependability
  • Deploy Wi-Fi 6 for the best possible connections
  • Prioritize access to public safety networks for reliable, secure connectivity
  • Enable unified edge security with application-aware multizone firewalls, IDS/IPS, and available FIPS 140-3 Level 1 Implementation Under Test
  • Extend your deployment and enable customized solutions with powerful edge compute capabilities, including containers, connectors, SDKs, and API support
  • Utilize the R920-C7A on private cellular networks with Band 48 CBRS

Notice: All specifications subject to change without notice.

Key Software Capabilities

Cradlepoint NetCloud Service for the R920 provides everything needed to unlock the power of LTE and connect vehicles, users, and IoT to critical applications and services. The available NetCloud IoT or Mobile service plans include the appropriate router software with powerful cloud management features for managing IoT at scale, or specific mobile features like coverage maps, integrated content filtering, intrusion detection and protection, and application-aware analytics and networking. Everything within NetCloud works together, making it easy to deploy, connect, and secure edge applications at scale across the organization.

Coverage Map

NetCloud uses GNSS/GPS and cellular health to provide precise location and signal strength analytics. Data can be mapped to display both a vehicle's current and historical locations, as well as generate detailed coverage maps that display cellular health, allowing users to gain operational insights and solve problems.

Security Services

NetCloud Service includes security features and options to optimize the R920 router to meet the evolving security needs of mobile and IoT environments. The service includes a stateful zone-based firewall with the ability to add application-aware zone-based firewall, CP Secure Threat Management (IPS/IDS), and CP Secure Web Filter with the Advanced Mobile service plan.

 

The R920 supports NetCloud Exchange (NCX), a unified network and security WAN architecture built upon zero-trust principles and optimized for cellular. NCX helps lean IT organizations simplify deployment and management with shared policies and simplified processes.

Extensibility and Integrations

NetCloud Service and the R920 router can provide higher levels of insights and control by exchanging network data with third-party applications. Leverage pre-built connections to partner applications or create custom connections across a variety of use cases using the NetCloud Container Orchestrator, NetCloud SDK, or NetCloud API.

Cloud Services

NetCloud Manager delivers true zero-touch deployment with the ability to define and deliver policy across entire groups of endpoints. Users can create a cloud-orchestrated hub and spoke VPN network, and gain insights and analytics required for rapid troubleshooting and diagnostic workflows.

Hardware Specifications

The following features are delivered through the hardware.

    INTERFACES

    Modem:

    Embedded Cat 7 LTE modem

    • 2 x SMA cellular antenna connectors

    Ethernet:

    2 x GbE (LAN/WAN switchable)

    Wi-Fi:

    Dual-radio, dual-band, concurrent operation (2.4 GHz and 5 GHz)

    • 2x2 MU-MIMO 802.11ax Wi-Fi 6 with DFS
    • Modes: AP, Wireless Client, and Wi-Fi as WAN
    • 574 Mbps (2.4 GHz) and 1.2 Gbps (5 GHz)
    • 2 x RP-SMA Wi-Fi antenna connectors
    • WPA/WPA2/WPA3 Personal, WPA2/WPA3 Enterprise, Open
    • 802.11k (AP mode only), 802.11v
    • Wi-Fi Alliance Certified

    Bluetooth:

    Embedded Bluetooth Low Energy 5.1

    • Max TX Power: 10 dBM
    • 1 x RP-SMA Bluetooth antenna connector†

    Expansion:
    • 1 x USB 2.0 Type A (Output: 5 V, 500 mA, 2.5 W) with screw lock feature for mechanically secure connections 
    • 1 x 2-pin GPIO connector (shared with the DC power connector)
      • 2x2 Molex micro-fit (3 mm locking type)

    GNSS / GPS:

    1 x SMA GNSS antenna connector

    GNSS / GPS

    Acquisition:
    (Time to First Fix)

    32 seconds (cold start)

    Protocols:

    NMEA 0183 

    Constellations:
    • GPS
    • Galileo
    • GLONASS
    • BeiDou
    • QZSS (simultaneous tracking)

    Accuracy:

    Horizontal: < 5 m (50%), < 9 m (95%)

    Update Rate:

    1 Hz (once per second)

    Sensitivity:
    • Acquisition: -145 dBm
    • Tracking: - 160 dBm

    Frequencies:

    L1

    Power:
    • Voltage Supply: 3.05-3.25 VDC
    • Max Current: 100 mA

    ENVIRONMENTAL

    Temperature:
    • Operating: -30 °C to 75 °C (-22 °F to 167 °F)††
    • Storage: -40 °C to 85 °C (-40 °F to 185 °F)

    Humidity:
    • Operating: 10% to 90%
    • Storage: 5% to 95%

    Ingress Protection:

    IP64 (dust tight and splashing water)

    POWER

    Required:

    DC input steady state voltage range: 9–36 VDC

    • For 9–12 VDC installations, use a 3 A fuse
      For > 24 VDC installations, use a 2 A fuse

    Features:

    Ignition sensing (automatic ON and time-delay OFF)

    Consumption:
    • Sleep: 15 mW
    • Idle: 9 W
    • Typical: 14.5 W
    • Heavy: 15.2 W

    PHYSICAL

    Size:

    133.6 x 121.5 x 41 mm (5.26 x 4.78 x 1.61 in)

    Weight:

    595 g (1 lb 5 oz)

    RELIABILITY

    Calculated MTBF:

    388,022 hours (Telcordia SR332 at 25 °C)

    CERTIFICATIONS

    Safety:
    • UL/cUL
    • CB Scheme
    • EN 62368-1

    Vehicle:
    • E-Mark
    • SAE J1455 Operating Sinusoidal Vibe, Category 2

    Rail:

    EN 61373 Category 1, Class B (Railway rolling stock)

    Materials:
    • WEEE
    • RoHS, RoHS-2
    • California Prop 65

    Security:

    FIPS 140-3 Level 1 Module in Process (R920 FIPS models only)

    Shock/Vibration/Humidity:
    • MIL SD 810G Meth. 514.6, Annex C, 2.1-Category 4
    • MIL SD 810G Section 2.2.2 Procedure 1

    Hazardous Locations:

    Class 1 Div 2

    EDGE COMPUTING

    CPU:

    Dual-core ARMv8 64-bit

    Memory:

    Up to 921 MB

    See Adjusting Memory Resources for NetCloud Container Orchestrator for more information.

    Flash Storage:

    Up to 8 GB

    See Adjusting Memory Resources for NetCloud Container Orchestrator for more information.

    Applications:

    Docker containerized applications

    CLOUD SERVICES

    Service Plans:

    NetCloud Service for Mobile, NetCloud Service for Ruggedized IoT

    Service Add-Ons:

    NetCloud Exchange, NetCloud Advanced

    Support:

    NetCloud Packages include support for the full subscription term.

    Warranty:

    All Cradlepoint hardware products are covered by a limited lifetime warranty for as long as they have a subscription license to an active NetCloud Service Plan.

    Device Management:

    NetCloud Manager for the full subscription term.

    Software Updates:

    NetCloud Manager for the full subscription term.

    WI-FI POWER

    FCC:
    • 2.4 GHz: 23.18 dBm conducted
    • 5150–5250 MHz: 21.73 dBm conducted
    • 5250–5350 MHz: 22.17 dBm conducted
    • 5470–5725 MHz: 20.79 dBm conducted
    • 5725–5850 MHz: 20.97 dBm conducted

    IC:
    • 2.4 GHz: 23.18 dBm conducted
    • 5150–5250 MHz: 22.7 dBm conducted
    • 5250–5350 MHz: 17.16 dBm conducted
    • 5470–5725 MHz: 20.9 dBm conducted
    • 5725–5850 MHz: 22.17 dBm conducted

    Europe:
    • 2.4 GHz: 14.23 dBm conducted
    • 5150-5250 MHz: 17.03 dBm conducted
    • 5250-5350 MHz: 17.12 dBm conducted
    • 5500-5700 MHz: 22.05 dBm conducted

    Australia/
    New Zealand:
    • 2.4 GHz: 14.23 dBm conducted
    • 5150-5250 MHz: 17.03 dBm conducted
    • 5250-5350 MHz: 17.12 dBm conducted
    • 5500-5700 MHz: 22.05 dBm conducted
    • 5475-5825 MHz: 22.18 dBm conducted

    PERFORMANCE†††

    Stateful Firewall Throughput:

    940 Mbps

    IPS Throughput:

    940 Mbps

    Application Aware Services & Analytics:

    940 Mbps

    IPsec VPN Throughput:

    100 Mbps

    Concurrent VPN Tunnels:

    20

    Concurrent Sessions (TCP):

    130,000

    Typical Client Count:

    30

    LEDs

    See the R920 Series Ruggedized Router Quick Start Guide.

    †NOTE: All antenna interfaces require cabled out external antennas and are not compatible with direct-attached antennas.
    ††Wi-Fi and cellular performance may degrade and the RX20 managed accessory is not supported when operating above 70 °C.
    †††Performance testing conducted based on requirements as defined in RFC2544 using fixed-frame 1518-byte packets. Throughput results reflect uni-directional UDP traffic with less than 1% packet loss as tested with wired connections. Results do not reflect performance of the cellular wireless operator networks.

    Enterprise-Class Modem Specifications

      SPECIFICATION

      R920-C7A

      R920-C7B

      Technology:

      Cat 7 LTE

      • Dual SIM slots, 4FF form factor
      • SIM-based auto-carrier selection
      • 3GPP Release 11

      Cat 7 LTE

      • Dual SIM slots, 4FF form factor
      • SIM-based auto-carrier selection
      • 3GPP Release 11

      3G:

      WCDMA/UMTS/HSPA+

      WCDMA/UMTS/HSPA+

      Carrier Aggregation:
      • Downlink Cat 7 with 2 CA with 64 QAM = 300 Mbps
      • Uplink Cat 13 with 2 CA 64 QAM = 150 Mbps

      See Understanding Carrier Aggregation.
      • Downlink Cat 7 with 2 CA with 64 QAM = 300 Mbps
      • Uplink Cat 13 with 2 CA 64 QAM = 150 Mbps

      See Understanding Carrier Aggregation.

      Peak Downlink Rates:
      • LTE: 300 Mbps
      • WCDMA: 42.2 Mbps
      • LTE: 300 Mbps
      • WCDMA: 42.2 Mbps

      Peak Uplink Rates:

      • LTE: 150 Mbps
      • WCDMA: 5.76 Mbps
      • LTE: 150 Mbps
      • WCDMA: 5.76 Mbps

      MIMO:

      2x2 MIMO

      2x2 MIMO

      Modulation:
      • Up to 64 QAM DL
      • Up to 64 QAM UL
      • Up to 64 QAM DL
      • Up to 64 QAM UL

      4G/LTE Bands:

      LTE FDD

      • B2 (1900), B4 (1700), B5 (850), B7 (2600), B12 (700), B13 (700), B14 (700), B25 (1900), B26 (850), B66 (1700), B71 (600)

      LTE TDD

      • B41 (2500), B42 (3500), B43 (3700), B48 (3500)

      LTE FDD

      • B1 (2100), B3 (1800), B7 (2600), B8 (900), B20 (800), B28 (700), B32 (1500)

      LTE TDD

      • B38 (2600), B40 (2300), B41 (2500), B42 (3500), B43 (3700)

      3G Bands:

      B2, B4, B5

      B1, B5, B8

      Power:

      LTE 22.5 dBm ± 1, DC-HSPA+ 23 dBm ± 1

      LTE 22.5 dBm ± 1, DC-HSPA+ 23 dBm ± 1

      Antennas:
      • SMA female connectors, external 600 MHz - 6 GHz cellular paddle antennas (Qty 2, included only with IoT packages)
      • (LTE) External Multi-Band 2 x 2 MIMO Antenna System
      • SMA female connectors, external 600 MHz - 6 GHz cellular paddle antennas (Qty 2, included only with IoT packages)
      • (LTE) External Multi-Band 2 x 2 MIMO Antenna System

      GNSS/GPS:

      Active GNSS

      Active GNSS

      SMS:

      Yes

      Yes

      Regulatory:

      FCC (U.S.), IC (Canada)

      CE (EU)

      Network Operator Standards:

      PTCRB (U.S., Canada)

      GCF (Worldwide)

      GCF Global Operators:

      https://www.globalcertificationforum.org/membership/gcf-members.html†

      https://www.globalcertificationforum.org/membership/gcf-members.html†

      PTCRB North America Operators:

      https://www.ptcrb.com/about/

      https://www.ptcrb.com/about/

      Network Operator Certifications:

      AT&T, T-Mobile, Verizon†

      See note†

      Public Safety Network Certifications:

      FirstNet Trusted™, T-Mobile Connecting Heroes, Verizon Frontline

      N/A

      Private Cellular Network:

      Yes, includes FCC Part 96 (CBRS Band 48)

      N/A

      †Cellular carriers and operators throughout the world may only require telecom industry certifications, like PTCRB or GCF, to operate on their network. Some carriers require additional testing and approval, beyond telecom certifications. A carrier listed in the approvals section means Cradlepoint completed additional testing and acquired technical approval for that given carrier. Any carrier not listed may not require additional testing or approval beyond telecom industry certifications to operate on their network.

      Physical Measurements & Features

      Features

      SIM Card Info

      Ordering Guide

      NetCloud Mobile and NetCloud Ruggedized IoT Essentials packages and plans contain all the features and capabilities required for a broad range of mobile, in-vehicle, and IoT applications. Essentials packages include 24x7 support (phone support: 24 hour weekdays with emergency response on weekends, web: 24x7, chat: 24x5) and a limited lifetime warranty.

      For additional capabilities, a NetCloud Mobile Advanced Plan or NetCloud Ruggedized IoT Advanced Plan can be added to the NetCloud Mobile or Ruggedized IoT Essentials Package at any time.

      See additional details of what is included in the Essential and Advanced NetCloud software: cradlepoint.com/netcloud-service

      NetCloud Packages for the R920 Series Router

        REGION

        MODEM

        PACKAGE PLAN

        PART NUMBER

        North America:
        U.S. & Canada

        Cat 7 with Wi-Fi (300 Mbps), no AC power supply or antennas

        Mobile — Essentials

        Mobile — Essentials + Advanced

        MA0x-0920-C7A-NA

        MAAx-0920-C7A-NA

        Cat 7 with Wi-Fi (300 Mbps), with AC power supply and antennas

        Ruggedized IoT — Essentials

        Ruggedized IoT — Essentials + Advanced

        TC0y-0920-C7A-NN

        TCAy-0920-C7A-NN

        United States:
        Federal Government

        Cat 7 with Wi-Fi (300 Mbps), no AC power supply or antennas

        Mobile TAA Compliant NC — Essentials

        Mobile TAA Compliant NC — Essentials + Advanced

        TAA-MA0y-0920-C7A-NA

         

        TAA-MAAy-0920-C7A-NA

        Cat 7 with Wi-Fi (300 Mbps), no AC power supply or antennas

        FIPS TAA Compliant NC Mobile, Isolated Network Plan, NC-LOAD — Essentials + Advanced

        TAA-MAAy-0920-C7A-FA

        Cat 7 with Wi-Fi (300 Mbps), no AC power supply or antennas

        FIPS TAA Compliant NC Mobile — Essentials + Advanced

        TAA-MAGy-0920-C7A-FA

        Mobile FIPS only — Essentials + Advanced

        MAAx-NCESSF

        Renewal — Mobile FIPS only  Essentials + Advanced

        MAAx-NCESSF-R

        Cat 7 with Wi-Fi (300 Mbps), with AC power supply and antennas

        Ruggedized IoT TAA Compliant NC — Essentials

        Ruggedized IoT TAA Compliant NC — Essentials + Advanced

        TAA-TC0y-0920-C7A-NN

         

        TAA-TCAy-0920-C7A-NN

        Rest of World:
        Australia, European Union, Malaysia, New Zealand, Singapore, South Africa, and United Kingdom

        Cat 7 with Wi-Fi (300 Mbps), no AC power supply or antennas

        Mobile — Essentials

        Mobile — Essentials + Advanced

        MA0x-0920-C7B-GA

        MAAx-0920-C7B-GA

        Cat 7 with Wi-Fi (300 Mbps), with AC power supply and antennas

        Ruggedized IoT — Essentials

        Ruggedized IoT — Essentials + Advanced

        TC0y-0920-C7B-GM

        TCAy-0920-C7B-GM

        All Regions:

        Mobile — Renewal

        • Essentials
        • Advanced Upgrade (requires Essentials)
        • Advanced Renewal (requires Essentials)

         

        MA0x-NCESS-R

        MA0x-NCADV

         

        MA0x-NCADV-R

        Ruggedized IoT — Renewal

        • Essentials
        • Advanced Upgrade (requires Essentials)
        • Advanced Renewal (requires Essentials)

         

        TC0x-NCESS-R

        TC0x-NCADV

         

        TC0x-NCADV-R

        x = 1, 3, or 5 years
        y = 3 or 5 years

        Accessories

          INCLUDED

          PART NUMBER

          NetCloud Mobile Packages only:

          • GPIO Cable, small 2x2, black, 3 meters, 20 AWG
          • Mounting Template

           

          170864-000

          NetCloud Ruggedized IoT Packages only:

          • Cellular Antennas, charcoal, 600 MHz - 6 GHz, SMA, 180 mm (Qty 2)
          • Wi-Fi Antennas, charcoal, dual-band 2.4/5 GHz, RP-SMA, 194 mm (Qty 2)
          • AC power adapter

          NetCloud Ruggedized IoT Packages only, one of the following:

          • Power Supply, 12 V Small 2x2 1.5 meters (North America Type A)
          • Power Supply, 12 V Small 2x2 1.5 meter (North America-United Kingdom-Europe-Australia Types A-G-C-I)

           

          170801-000

          170836-000

           

           

           

           

          170716-001

          170717-000

          OPTIONAL

          PART NUMBER

          Vehicle Charger, 12 V, 2x2, 2 meters

          170635-000

          Small 2x2 Power to Barrel Adapter, 152 mm

          170665-000

          Mag Mount Kit

          170718-000

          Power Supply, 12 V Out, small 2x2 (C7 line cord not include), -30 °C to 70 °C (-22 °F to 158 °F)

          170869-000

          USB to RS232 Extensibility Cable

          170873-000

          5G Captive Modem and Wi-Fi Accessory, outdoor, R2105-5GB (4.1 Gbps modem), Global

          170900-014

          5G Captive Modem Accessory, outdoor, R2155-5GB (4.1 Gbps modem), Global

          170900-015

          DIN Rail Mounting Bracket

          170904-000

          RX20-MC Managed Accessory — Modular Modem, GPIO and serial (modem sold separately)

          • MC400 5G Modem (requires 4FF SIM)

          MA-RX20-MC

           

          MB-MC400-5GB

          UNITED STATES FEDERAL GOVERNMENT INCLUDED

          PART NUMBER

          Cellular Antenna, charcoal, 600 MHz - 6 GHz, SMA, 180 mm

          TAA-170801-000

          Power Supply, vehicle, 12 V, 2x2, 2 meters

          TAA-170635-000

          Power Supply, 12 V, small 2x2, 1.5 meters (North America Type A)

          TAA-170716-000

          Power Supply, 12 V, small 2x2, 1.5 meters (North America-United Kingdom-Europe-Australia Types A-G-C-I)

          TAA-170717-000

          Small 2x2 Power to Barrel Adapter, 152 mm

          TAA-170665-000

          GPIO Cable, small 2x2 black, 3 meters, 20 AWG

          TAA-170864-000

          UNITED STATES FEDERAL GOVERNMENT OPTIONAL 

          PART NUMBER

          RX20-MC Managed Accessory — Modular Modem, GPIO and serial (modem sold separately)

          • MC400 5G Modem (requires 4FF SIM)

          TAA-MA-RX20-MC

           

          TAA-MB-MC400-5GB

          Mag Mount Kit

          TAA-170718-000

          5G Captive Modem and Wi-Fi Accessory, outdoor, R2105-5GB (4.1 Gbps modem), Global

          TAA-170900-014

          5G Captive Modem Accessory, outdoor, R2155-5GB (4.1 Gbps modem), Global

          TAA-170900-015
          Support & Warranty

          The R920 mobile router is only sold as a component of NetCloud Mobile / NetCloud Ruggedized IoT Essentials or Essentials and Advanced Packages.

          • NetCloud Packages include support for the full subscription term.
          • All Cradlepoint hardware products are covered by a limited lifetime warranty for as long as they have a subscription license to an active NetCloud Service Plan.

          More Information

          Find the most up-to-date information at cradlepoint.com/r920-series