Connect & Serve

Connect & Serve

Cradlepoint Gigabit-Class LTE Network Solutions for First Responders

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Always-on Network Connectivity for Law Enforcement

Why Cradlepoint?   Solutions

What To Buy

Features & Benefits   Support

 

Why Cradlepoint

Cradlepoint is the global leader in cloud-delivered LTE and 5G wireless network edge solutions for branch, mobile, and IoT networks and is the first to deliver Gigabit-Class LTE edge router solutions based on Elastic Wideband technology — an element of the company’s Elastic Edge™ vision for connecting people, places, and things over LTE and 5G networks. Powered by NetCloud services — more than 25,000 enterprise and government organizations around the world, as well as first responders in ten of the largest U.S. cities, rely on Cradlepoint.

To help first responders reach the best network connection during emergencies, Cradlepoint developed their FirstConnect™ program — an initiative specifically designed to help first responder agencies overcome many of the budgetary, logistical, and operational challenges typically faced when deploying new wireless edge router solutions. The program helps agencies take advantage of FirstNet and other nationwide public safety broadband networks and is free of charge to Cradlepoint’s new and existing police, fire, and emergency services customers.

CJIS Conformant

The intent of the Criminal Justice Information Services Division (CJIS) Security Policy is to ensure the protection of CJI until the information is:

  1. Released to the public via authorized dissemination (e.g., within a court system, presented in crime reports data, or released in the interest of public safety). 
  2. Purged or destroyed in accordance with applicable record retention rules.

Cradlepoint provides law enforcement agencies secure LTE connected solutions that are conformant to the CJIS Security Policy requirements. We have designed our cloud implementation with security in mind to meet a wide range of regulatory requirements, including conformance with the CJIS Security Policy when implemented alongside client-based VPN solutions.

Conformant with CJIS while leveraging the cloud

Many law enforcement agencies wonder whether they can be conformant with CJIS Security Policy while using the cloud. The answer to this question is yes because the CJIS Security Policy is device and architecture independent.

NetCloud Manager is hosted by Amazon Web Services and does not transport, store, or access CJI data. NetCloud Manager is used to simplify the management and control of our LTE enabled routers serving law enforcement and first responders always-on connectivity needs.


Cloud Management with NetCloud Platform

Improve productivity, reduce costs, and enhance the intelligence of networks and business operations with:

  • Zero-touch deployment (remotely deploy and manage all the devices on a network with no user intervention)
  • Simplified management and orchestration (monitor device status in real time, set proactive alerts for optimized 3G/4G/LTE data usage & network uptime)
  • Instant insights (remain always connected with access to WAN/LAN analytics & visibility to manage data usage, performance, and cost)

Learn More about NetCloud Manager

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The Solutions - Keeping Officers Connected Anywhere

Instant & secure network connectivity keeps law enforcement prepared while in the field.

Always-on networks are a key component of police, sheriff, and highway patrol IT infrastructures, enabling access to mission-critical applications from vehicles in remote locations. With always-on LTE connectivity, law enforcement can safely and effectively perform their jobs and remain ready to move fast should an emergency strike.

Also, with a redundant network connection, headquarters can manage the network or perform firmware updates without interruptions to ensure reliable operations.

Cradlepoint’s solutions — with the help of the developing public safety cores built to support the needs of first responders — improve inter-agency collaboration, information sharing, collaboration tools, and mobility anytime, anywhere.

“With new technologies comes increased risk of important information being stolen. We couldn’t afford to put public information at risk, and Cradlepoint proved we didn’t have to. Our network security is as strong as ever.”
- Danny Barron, Captain of Troy Police Department
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In-Vehicle

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At Station

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IoT Applications

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Cloud Management

 
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Cradlepoint Network Solution Diagram for Police

Cradlepoint solutions provide network connectivity so that law enforcement departments can utilize new applications such as real-time video and data transfer, GPS tracking, and WiFi and extend these applications from the station into the communities they serve.

Read the Solution Brief

View Full Diagram


 

The Features & Benefits - Mission-Critical Specifications

Cloud Management   →   Manage in-vehicle networks without adding IT staff
Elastic Wideband Technology   →   For exceptional cellular connectivity
Gigabit-Class LTE   →   For 2-6x performance improvement
Dual LTE modems   →   Always-on connectivity with Auto-Carrier Selection
WiFi-as-WAN   →   Automatically offload video & other bulk data traffic using WiFi
LTE-Optimized SD-WAN   →   Use multiple cellular or WiFi connections to ensure optimal app performance & uptime
Unified Edge Security   →   Provide secure Internet access while protecting on-board users & devices
Advanced IoT support   →   Securely connect in-vehicle IoT devices
Public Safety   →   Certified on public safety networks worldwide
GPS & Telematics Support   →   Provide location & telemetry data for critical fleet management applications
Rugged Mobile Solutions   →   Purpose-built solutions that eliminates the need for separate AVL hardware

 


 

What to Buy

When purchasing our products agencies get the cloud-managed NetCloud Platform, purpose-built hardware, world-class support, and access to the online enterprise connect community all bundled into one price.

Cradlepoint’s industry-leading NetCloud Solution Packages can now include Gigabit-Class LTE edge routers with an award-winning management platform optimized for cellular and virtual private cloud networking. Within the platform are NetCloud OS for advanced routing and security, NetCloud Perimeter with Software-Defined Perimeter technology to spin up virtual networks in the cloud for ultimate device protection, and NetCloud Manager for rapid deployment and network management from dispersed locations.

Powered by Elastic Wideband technology, the new Gigabit-Class LTE routers also include support for private LTE deployments using unlicensed Citizen’s Band Radio Spectrum (CBRS). Elastic Wideband leverages 5G foundational technologies of 4x4 MIMO, 256QAM, and Carrier Aggregation (CA) to deliver Gigabit-Class LTE today on cellular networks that support LTE Advanced Pro and License Assisted Access (LAA) while providing a graceful pathway to full 5G in the future. Elastic Wideband integrates Cradlepoint software with the industry’s most advanced LTE modem modules, and future 5G modems, to provide wireless edge solutions with unrivaled speed, reliability, and flexibility.

Essentials Versus Advanced NetCloud Software

Agencies can purchase the essentials package for NetCloud Software, the router, and 24x7 support with Limited Lifetime Warranty on hardware, or upgrade to NetCloud Advanced for additional features such as application traffic analytics, application-aware firewall, and URL content filtering.

Depending on the solution package, additional advanced benefits could extend to web classification and categorization, web reputation, Cradlepoint Secure Threat Management intrusion protection system (IPS) and intrusion detection system (IDS), and Zscaler Internet Security. Cradlepoint Secure Threat Management is an “on-box” (IPS) and (IDS) that defends against evasion attacks, improves network availability, and protects sensitive data. Zscaler Internet Security, combined with Cradlepoint cloud-managed networking solutions, leverages the threat intelligence harnessed from the Zscaler cloud allowing enterprises of any size to connect to the Internet with confidence.

Cloud-Managed by NetCloud Manager

In-Vehicle

COR IBR1700

Cradlepoint COR IBR1700

  • LTE Advanced Pro—1.2 Gbps*
  • Field-upgradable with second modem
  • Best WiFi 802.11ac Wave 2
  • 5 Gigabit Ethernet ports
  • Precision GPS with dead-reckoning

COR IBR900

Cradlepoint COR IBR900 Series

  • LTE Advanced Pro—1 Gbps*
  • Field-upgradable with second modem
  • 802.11ac Wave 2 WiFi
  • 2 Gigabit Ethernet ports
  • Active GPS

Mobile Networks Solutions


In the Station

ARC CBA850

Cradlepoint ARC CBA850

  • LTE Advanced Pro—1.2 Gbps*
  • Plug-and-play overlay failover
  • Out-of-Band Management
  • Power over Ethernet (PoE)

AER2200

Cradlepoint AER2200

  • LTE Advanced Pro—1 Gbps*
  • Optional second modem
  • 802.11ac Wave 2 WiFi
  • 10 switchable Gigabit Ethernet ports
  • Power over Ethernet (PoE)

Branch Networks Solutions


IoT

COR IBR200

Cradlepoint COR IBR200

  • Cat 1 LTE up to 10 Mbps
  • WiFi
  • Semi-ruggedized
  • GPS

COR IBR600C

Cradlepoint COR IBR600C Series

  • LTE 100 Mbps
  • Optional second modem
  • WiFi
  • 2 configurable Ethernet ports for WAN/LAN
  • GPS

IoT Networks Solutions

*Theoretical maximum modem speed.

Cradlepoint Grant Assistance Program

Cradlepoint Grant Assistance Program

Cradlepoint Grant Assistance Program

Cradlepoint is sponsoring a grant finding/assistance program for law enforcement and fire-rescue agencies as part of the Cradlepoint First Connect initiative for first responders. This program is powered by PoliceOne and Fire-RescueOne, the largest network of grant resources for public safety, to help agencies obtain funding for the technology solutions they require.

Grant Assistance Program

 

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Support

Built in for Customer Success

Cradlepoint’s simple, all-inclusive NetCloud Solution Packages include our enterprise-class, comprehensive support to keep networks secure, problem-free, and operationally efficient. If an IT team has questions, they can contact Cradlepoint’s 24x7 support team for simple access to industry-leading expertise for fast problem resolution.

Comprehensive support included in NetCloud Solution Packages for law enforcement:

 

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24x7 phone support

  • Weekdays – live support
  • Weekends – emergency only (target response time- maximum 2 hours)

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Online Cradlepoint Connect customer community

  • 24x7 support case management
  • 24x5 chat with support
  • NetCloud OS upgrades

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Cradlepoint Search

  • 24x7 comprehensive online support Knowledge Base database
  • Forum discussions, product documentation, release notes, and articles for self-service technical assistance
 

  • Advanced Exchange: next business (or best available) day replacement
  • Service level targets
  • 3-year hardware warranty from date of purchase of all products sold in NetCloud Solution Packages
  • Limited Lifetime Warranty for all hardware products covered under an active NetCloud Solution Package subscription
 

Learn More about Cradlepoint Support