Support Services

Connect Portal

 

Login to the Connect Portal to find out about:

 

  • iconFirmware Upgrades
  • iconSupport Cases
  • iconSubscription Services
  • iconOnline Documentation
 

Create a Connect Portal account


Knowledge Base Search

 

Search by Cradlepoint product, service or feature.

 

 

 

Visit Knowledge Base

 

Knowledge Base by Product

 


Contact Support

 

If you still need help and have CradleCare, choose your method of contact:

 

Call +1.855.813.3385

Toll free: +1.855.813.3385

Chat with SupportChat

 

 

Call +1.855.813.3385 Toll free: +1.855.813.3385

 

 

Don't have CradleCare?

 

Learn more


Update Your Cradlepoint Network

 

Add CradleCare back to your network with a router upgrade that simultaneously delivers better security, performance and functionality for your business. Learn how to refresh your Cradlepoint legacy products.

 

For detailed information regarding Support services for discontinued products, please read our Product End-of-Life Policy.


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