Support & Resources

CradleCare Support

When your applications are mission critical, you need the assurance that only CradleCare Support can provide.

Our enterprise networking experts will expedite issue resolution and provide flexible device-by-device solutions to help maximize operational efficiency. This allows you to dedicate more time to what’s important: your business.

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Product Support

Whether you are running a small business with just a few employees or a division of a Fortune 1000 company, interruption in business is just not acceptable, Cradlepoint can help. Find answers online, download the latest updates, and get the help you need.

Product Support

Legacy Product Support

For information regarding discontinued or End of Life models, please consult our legacy products page.

Legacy Support


A tree falls in high winds. A snowstorm sweeps into town. A backhoe digs a little too far to the left. Lightning strikes a telephone pole. Floodwaters inundate city streets. All of these acts of nature (or of humans) threaten business continuity. When a business loses its Internet connections, it loses revenue; and a whole lot more.

Failover Blog

On-Demand Webinars

Ruggedized Mission Critical Networking for Vehicles: Introducing the COR IBR1100 Series, a compact, ruggedized 3G/4G/LTE networking solution designed for mission critical connectivity in the most challenging environments. This solution is ideal for the public sector, emergency services, and in-vehicle networking.

In-Vehicle Webinar

White Papers

This white paper looks at enterprise network architectures and the practical application of using 4G LTE. Furthermore, it examines the keys to successfully choosing a solution, network management through the cloud, and Cradlepoint advantages..

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