Support & Resources

CradleCare Support

When your applications are mission critical, you need the assurance that only CradleCare Support can provide.

Our enterprise networking experts will expedite issue resolution and provide flexible device-by-device solutions to help maximize operational efficiency. This allows you to dedicate more time to what’s important: your business.

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Contact Support via Online Chat or toll free +1.855.813.3385

Product Support

Whether you are running a small business with just a few employees or a division of a Fortune 1000 company, interruption in business is just not acceptable, Cradlepoint can help. Find answers online, download the latest updates, and get the help you need.

Product Support

Legacy Product Support

For information regarding discontinued or End of Life models, please consult our legacy products page.

Legacy Support


A tree falls in high winds. A snowstorm sweeps into town. A backhoe digs a little too far to the left. Lightning strikes a telephone pole. Floodwaters inundate city streets. All of these acts of nature (or of humans) threaten business continuity. When a business loses its Internet connections, it loses revenue; and a whole lot more.

Failover Blog

On-Demand Webinars

Ruggedized Mission Critical Networking for Vehicles: Introducing the COR IBR1100 Series, a compact, ruggedized 3G/4G/LTE networking solution designed for mission critical connectivity in the most challenging environments. This solution is ideal for the public sector, emergency services, and in-vehicle networking.

In-Vehicle Webinar


Visit us in Booth #638 at INTEROP Las Vegas! INTEROP will be held at the Mandalay Bay Convention Center from April 28 to April 30, 2015. INTEROP is the leading independent technology conference and expo designed to inspire and inform the world's IT community.