Enterprise Cloud Manager

Rapidly deploy and dynamically manage networks at geographically distributed stores and branch locations with Enterprise Cloud Manager, Cradlepoint’s network management and application platform. Improve productivity, reduce costs, and enhance the intelligence of your network and business operations.



Deploy & Manage Secure Alerts Analytics

Deploy & Manage the Intelligent Network

  • DEPLOYMENT — configure devices by groups or individually, and update firmware easily with a few clicks for zero-touch at installation.
  • MANAGEMENT — monitor device statuses in real-time and set proactive alerts for optimized 3G/4G data usage and network uptime.
  • INTELLIGENCE — easy-to-use network analytics help optimize WAN traffic, improving network performance and the quality of experience at the edge.

ECM Screen Shot
Back to top

Faded Rule

Secure & Reliable

Cradlepoint Enterprise Cloud Manager uses real-time, secure encrypted protocols for managing your Cradlepoint devices. Additional security and reliability features include:

  • Secure device registration and authentication
  • Enterprise class Tier 4 datacenter, SSAE Type II (SAS 70) compliance
  • Redundant systems and architecture to support high availability
  • Efficient protocol optimized for management over 3G/4G networks

ECM Security Apps
Back to top

Faded Rule

Management & Alerts

Cradlepoint Enterprise Cloud Manager can help you protect mission-critical applications – improve network uptime and performance while reducing costs:

  • Perform remote diagnostics — status reports and error logs
  • Troubleshoot without onsite IT support
  • Upgrade firmware remotely — ensure up-to-date security and PCI compliance
  • Monitor 3G/4G data usage, avoid overages
  • Reduce truck rolls, saving time and money
  • Prevent poor customer experiences and lost revenue caused by Internet downtime

ECM Alerts Screen
Back to top

Faded Rule


Proactive alerts and reporting enable you to better understand how devices are deployed across your organization. Alerts can notify you of:

  • 3G/4G modem connectivity issues
  • Data usage thresholds for wireless data plans
  • Failed login attempts and modem removal, which can indicate physical or cyber security breaches
  • Unauthorized users or configuration changes

ECM iPad
Back to top


Applications for Enterprise Cloud Manager

Threat Management Icon

Threat Management Services

CP Secure Threat Management is a comprehensive intrusion prevention and detection system (IPS/IDS) that is powered by Trend Micro's industry leading DPI engine. Deploy instantly via Cradlepoint Enterprise Cloud Manager to defend against evasion attacks, improve network availability, and protect sensitive data.

EEL Icon

Extended Enterprise License

Cradlepoint's Extended Enterprise Licensing program provides advanced routing and security features that are designed to increase productivity and business continuity for an enterprise's network.

Zscaler Icon

Zscaler Internet Security

Zscaler Internet Security enables enterprises to embrace cloud applications and mobility, while delivering a superior user experience. Configured in minutes, Zscaler Internet Security leverages threat intelligence harnessed from the Zscaler cloud. Now any business can connect to the Internet with confidence.


Knowledge Base Articles

View All Results In Knowledge Base >>


How to Buy

Enterprise Cloud Manager Support Bundles

Enterprise Cloud Manager


Enterprise Cloud Manager
CradleCare Basic


Enterprise Cloud Manager


Integrate cloud-based network management with your Cradlepoint devices to improve productivity, increase reliability, and enhance the intelligence of your network.


  • Zero-touch device deployment for branch locations
  • Dashboards with WAN analytics
  • Data usage and device-level signal strength analytics
  • Reports and error logs
  • Upgrade firmware remotely
  • Troubleshoot without onsite IT support

Enterprise Cloud Manager combined with basic support. Ideal for organizations that require supported network management during 9 to 5 business hours.

Includes ECM Standard, plus CradleCare Basic Support:

  • 12x5 phone support
  • Router firmware upgrades/bug fixes
  • Modem firmware upgrades

Best-in-class cloud-based management combined with world-class support to improve productivity and ensure constant uptime for your network operations.

Includes ECM Standard and Basic Support, plus CradleCare:

  • Emergency 24x7 phone support
  • Router firmware upgrades/bug fixes
  • Modem firmware upgrades
  • Support response SLA
  • Extended Hardware Warranty (max 5-yrs from purchase)
  • Advanced replacement