Cradlepoint Glossary copy page link

Version 1.0.0


5G-embedded — Routers and adapters that have a 5G modem built into them are 5G-embedded routers and adapters.


5G-optimized — Routers that are optimized for Cradlepoint 5G adapters and modular modems are 5G-optimized routers.


5G-ready — Routers that are capable of supporting Cradlepoint 5G adapters and modular modems but subject to maximum WAN throughput are 5G-ready routers.


Active GPS — Uses a powered antenna with a voltage bias to amplify the signal, providing better reception for reliable, real-time GPS/GNSS tracking.


API (Application Program Interface) — A set of routines, protocols, and tools for building software applications; Specifies how software components should interact.


Auto Carrier Selection — A NetCloud OS feature that allows a modem to automatically detect the carrier of an inserted SIM card, load the correct firmware and configuration settings, and connect to the carrier. Available carriers include AT&T, Verizon, Sprint, and T-Mobile.

  • Yes:Auto Carrier Selection

  • No:Auto-Carrier Selection


Auto VPN — Provides a simple means to build hub-and-spoke VPN networks from the NetCloud Service. This term is used by Cisco and will be replaced with NCX.


AVL (Automatic Vehicle Locator) — A system that uses the global positioning system (GPS) to enable a business or agency to remotely track the location of its vehicle fleet via the Internet. This type of system combines GPS technology, cellular communications, street-level mapping, and an intuitive user interface.


Branch continuity — The ability to retain network uptime and keep branches connected by failing traffic over to cellular links when the primary link fails due to service disruptions, external events, or configuration errors.


Bluetooth® wireless technology — The registered trademark symbol “®” should immediately follow the Bluetooth Primary Trademarks whenever they appear on product packaging, products, web pages, marketing pieces, and in text. After the first and most prominent use, the “®” symbol may be omitted from the word mark. The Bluetooth word mark should not be used as a noun. Upon first and most prominent use on any given web page, brochure, packaging, advertisement, or other marketing piece, the word mark must be followed by the phrase “wireless technology”. When using the Bluetooth word mark in plain text, the letter “B” must be capitalized (i.e., “Bluetooth”) in all instances. The word mark should also be made to stand out in the text by either underlining the word mark, or displaying the mark in all capitals, italics, and/or bold font on the first and most prominent use of the mark within a particular piece.

View the Bluetooth Trademark Brand Guide (requires SSO login)


Cellular Intelligence — A collection of software features that uniquely visualize and optimize cellular connections, traffic, and data plans for distributed Wireless WANs.


client — A physical device that connects to the network, consumes an IP address, and sends network data traffic. (i.e., iPhone, PC, Android, tablet, laptop, etc.).


continuous uptime — The state of connectivity wherein the Cradlepoint endpoint ensures an uninterrupted wireless connection during instances of disruptions or disconnections, using failover and WiFi-as-WAN configurations.


CP Secure Threat Management — A comprehensive intrusion protection and detection (IPS/IDS) engine (powered through Trend Micro) that defends against evasion attacks, improves network availability, and protects sensitive data. CP Secure Threat Management can be deployed instantly through NCM and provides multifunctional and single-pass deep packet inspection scanning with optimized notification alerts.


Day-1 connectivity — Having Internet connectivity at a branch or location from the first day of deployment.

  • Yes:day-1 connectivity

  • No:Day-1 connectivity (do not capitalize "day" unless it starts the sentence)


Elastic Wideband technology — Cradlepoint’s combination of leading-edge modem modules, proprietary modem firmware, and connection management technology that optimizes wireless connections from the network edge to carrier networks. In essence, it’s our unique hardware assets plus Cellular Intelligence.


Endpoint — Refers to undefined Cradlepoint hardware. This term should be used when being nonspecific in reference to the full breadth of Cradlepoint products. When referring to specific endpoints, use the terms router, adapter, access point, and other specifying language.


Extensibility solutions — The integration and customization of software and hardware capabilities to add or modify functionality of Cradlepoint endpoints and networking configurations.


FirstNet® — An independent government authority with a mission to develop, build, and operate the nationwide broadband network that equips first responders to save lives and protect U.S. communities. It is a single, nationwide, interoperable LTE network dedicated to public safety communications, utilizing the AT&T network. Use the Registered (®) symbol on first reference of FirstNet within a document.

View the FirstNet Marketing & Media Guide (requires SSO login)


FirstNet Ready™ — Describes a FirstNet approved networking endpoint that meets FirstNet standards and supports Band 14. Use the Trademark (™) symbol on the first instance of FirstNet Ready within a document. All other instances do not require the symbol.


IoT — (Internet of Things) The interworking of physical devices, vehicles (also referred to as “connected devices” and “smart devices”), buildings, and other items—embedded with electronics, software, sensors, actuators, and network connectivity that enable these objects to collect and exchange data.


License — (AKA “seat”) The electronic record of a paid plan that grants access to features and functionality of Cradlepoint services. Licenses are sold as “right-to-use” seat licenses with set terms and are not permanently assigned to specific endpoints. For all endpoints to be in the “licensed” state, the number of endpoints operating must match the number of seats purchased.


NetCloud Exchange — Cradlepoint NetCloud Exchange (NCX) is a unified network and security architecture designed on zero trust principles. NCX it encompasses a suite of add-on networking services that can be layered atop Cradlepoint routers. The foundation is the NetCloud Exchange Service Gateway. NCX, which augments our current and future Cradlepoint routers with advanced security and SD-WAN services, is purchased as a NetCloud Service add-on and is deployed and managed through NetCloud Manager.

  • NCX Gateway — A service delivery foundation for NetCloud Exchange (NCX), NCX Service Gateway is a virtual gateway — a head end enabling end-to-end networking — that provides the secure data plane and policy enforcement capabilities between Cradlepoint routers in sites, vehicles, IoT, and remote workers and digital resources in the cloud, datacenter, and external sites. Delivered for a virtual infrastructure or cloud environment, or downloaded onto a physical server, the Service Gateway can be delivered on premises or in a hosted environment. This gateway houses the engines that power NCX SD-WAN, NCX Secure Connect, and NCX ZTNA.
  • NCX Secure Connect — A network security service for router-to-cloud and router-to-datacenter communication built upon a foundation of zero trust principles. A simple-to-manage alternative to complex VPN infrastructures. NCX Secure Connect runs on routers and is required for enabling ZTNA remote access to third parties and traffic steering via NCX SD-WAN.
  • NCX ZTNA — A network security solution granting 1) internal and third-party people and devices tightly controlled remote access to data and resources based on zero trust principles and 2) organizations control of used-based access policies. NCX ZTNA remote access is deployed via Cradlepoint routers and runs at the router level and/or clients that run on laptops and other third-party devices.
  • NCX SD-WAN — A 5G-optimized SD-WAN service built to optimize traffic and enhance WAN resiliency and application Quality of Experience, accommodating both redundant cellular providers, hybrid WANs, and soon network slicing. Based on zero-trust principles, NCX SD-WAN requires NCX Secure Connect.


NetCloud Mobile App — A simplified, mobile NetCloud Manager platform to manage and monitor Cradlepoint endpoints on a network.


NetCloud Manager (NCM) — Cradlepoint’s cloud-based network management, administration, and orchestration service. An application that runs on our NetCloud platform.


NetCloud On-Site Device Manager — a customer hosted, basic device manager for approved Isolated Network Customers. It is targeted for customers that have cannot use a cloud-based network management solution for legal or compliance reasons, or in instances where Cradlepoint does not yet have an approved option for NetCloud managed networks.

  • Yes:On-Site

  • No:Onsite


NetCloud OS (NCOS) — The open, Linux-based operating software that runs on all Cradlepoint routers.


NetCloud Package — A NetCloud Essentials service plan plus a purpose-built router or adapter.


NetCloud platform — A NetCloud Essentials service plan plus a purpose-built router or adapter.

  • Yes:NetCloud platform

  • No:NetCloud Platform

NetCloud Private Networks — A complete subscription package tailored to IT environments with everything they need to build and operate a Private Cellular Network with cloud-native operations, scalability, plug-and-play deployment, and zero-trust access.


NetCloud Service — Cradlepoint’s NetCloud platform delivers the NetCloud Service — and value proposition — to customers. It’s what we sell!


NetCloud service plan — Customers subscribe to NetCloud service plans. A NetCloud subscription grants an endpoint (router or adapter) a license for a term (subscription period) that enables NetCloud certain services. Today we offer 1-, 3-, and 5-year plans. (NOTE: Customers and partners access services through NetCloud Manager, NetCloud API, mobile apps, reports, and alerts.)

  • NetCloud Essentials service plans: Required base subscription providing essential NetCloud capabilities, support, and limited lifetime warranty.
  • NetCloud Advanced service plans: Advanced capabilities sold as an add-on subscription to a NetCloud Essentials Service plan.
  • Yes:NetCloud Service

  • Yes:NetCloud Service plan

  • Yes:NetCloud Essentials/Advanced Service plans

  • No:NetCloud service

  • No:NetCloud service plan

  • No:NetCloud Essentials/Advanced service plans

NetCloud subscription — A Cradlpoint NetCloud subscription grants an endpoint (wireless edge router or adapter) a license that enables a collection of services and features.


Passive GPS — Only receives satellite signal on their internal GPS module (ie: listening only). It does not amplify the signal.


Private cellular network

  • Yes:Private cellular network

  • No:Private Cellular Network


Subscription — A Cradlepoint NetCloud subscription grants an endpoint (wireless edge router or adapter) a license that enables a collection of services and features.


Verify app — Cradlepoint’s installer application that provides step-by-step instructions to assist with setting up and installing a Cradlepoint endpoint.


Wi-Fi as WAN — A NetCloud Manager connection type that allows the router to get an Internet connection by attaching to an existing wireless network. It may be used to augment or complement cellular coverage with an existing Wi-Fi infrastructure; load video content with fast data rates without incurring cellular data usage charges; or dedicate predefined or all traffic via traffic steering.

  • Yes:Wi-Fi as WAN

  • No:WiFi as WAN

Wireless WAN — An organization using cellular routers or adapters as WAN infrastructure for sites, vehicles, IoT, or remote workers is operating a Wireless WAN.

  • Yes:Wireless WAN

  • No:wireless WAN

Units of Measure

A — Ampere (Example: 50 A)

C — Celsius, centigrade (Example: 19 °C )

cm — centimeter (Example: 25 cm)

dB — decibel (Example: 50 dB)

dBm — decibel-milliwatts (Example: 50 dBm)

F — Fahrenheit (Example: 50 °F)

Gb — gigabit (Example: 1 Gb)

GB — gigabyte (Example: 5 GB)

Gbps — gigabits per second (Example: 5 Gbps)

GHz — gigahertz (Example: 2.5 GHz)

kb — kilobit (Example: 1 kb)

KB — kilobyte (Example: 50 KB)

Kbps — kilobits per second (Example: 950 Kbps)

kg — kilogram (Example: 5 kg)

kHz — kilohertz (Example: 2.5 kHz)

kW — kilowatt (Example: 75 kW)

lb — pound (Example: 3.4 lb)

m — meter (Example: 25 m)

Mb — megabit (Example: 1 Mb)

MB — megabyte (Example: 50 MB)

Mbps — megabits per second (Example: 950 Mbps)

MHz — megahertz (Example: 240 MHz)

mm — millimeter (Example: 25 mm)

ms — millisecond (Example: 3 ms)

V — volt (Example: 12 V)

W — watt (Example: 50 W)

Industry terms and abbreviations

AER — Advanced Edge Router

API — application program interface

AVL — automatic vehicle locator

ASA — Advanced Solution Architect

BAM — Brick and Mortar

BDR — Business Development Representative

BEWS — Business Enterprise Wireless Solutions

CAM — Channel Account Manager

CARE — Complement. Augment. Replace. Extend.

CBA — Cellular Broadband Adapter

CSAM — Commercial Sales Account Manager

DHCP — Dynamic Host Configuration Protocol

DKATS — Digital Signage. Kiosks. ATMs. Transportation. Surveillance.

DNS — Domain Name System

ESE — Enterprise Support Engineer

EVDO — Evolution Data Optimized (3G)

GPIO — general purpose input/output

GUI — graphical user interface

HIPAA — Health Insurance Portability and Accountability Act

ICAM — Inside Channel Account Manager

IDS — Intrusion Detection System

IoT — Internet of Things

IP — Internet Protocol

IPS — Intrusion Prevention System

ISE — Inside Solutions Engineer

ISM — Inside Sales Manager

ISP — Internet Service Provider

ISR — Inside Sales Representative

LAN — Local Area Network

LDR — Lead Development Representative

LTE — Long-Term Evolution

LTE-A — LTE Advanced

M2M — Machine-to-Machine

MHM — Modem Health Management


Last Update
March 16th, 2023

Quick jump